Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
Manage high-complexity insurance workflows and inbound support requests to collect documentation.
Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.
Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.
Monitors and verifies insurance information for patient visits.
Communicates with patients about co-pays, benefits, coverage, and care authorization.
Aviary is an organization in the healthcare sector. We value employees who are rigorous analytical thinkers and problem solvers with a strong work ethic.
Serve as a key point of contact for patients, coordinating scheduling, insurance verification, and follow-up activities.
Manage inbound and outbound calls, maintain accurate EMR records, and ensure HIPAA compliance.
Communicate with patients, providers, and insurance companies to deliver high-quality, patient-centered care.
SnappyCX provides customer support and administrative services to various industries. They operate with a remote team and emphasize a fast-paced, healthcare-focused environment.
Schedules patient appointments and collects demographic and insurance data via phone or in-person.
Verifies insurance eligibility, obtains authorizations, and educates patients on financial assistance.
Performs revenue cycle tasks such as payment collection and PBX switchboard operations.
Northern Arizona Healthcare provides healthcare services in the Flagstaff, AZ region. It employs a substantial workforce and emphasizes a customer-centric culture.
Answer inbound and outbound patient calls professionally and schedule appointments.
Verify insurance eligibility, assist with prior authorizations, and coordinate referrals.
Maintain accurate patient records in SimplePractice EHR and ensure HIPAA compliance.
The client operates in the behavioral health space and is focused on delivering high-quality patient-centered care. SnappyCX is a remote staffing company that connects healthcare professionals with US-based clients.
Responsible to secure outpatient accounts by performing insurance verification and obtaining benefit information.
Calculates patient estimates and obtains prior authorization before services are rendered.
Works with physicians, nurses, clinic managers, and financial advocates to resolve issues that arise during the prior authorizations process.
University of Utah Health is a patient-focused organization that enhances the health and well-being of people through patient care, research, and education. They have five hospitals and eleven clinics which provide excellence in comprehensive services, medical advancement, and overall patient outcomes.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.
They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.
Verify insurance eligibility and benefits for all new Boulder Care commercial enrollments.
Answer incoming questions from patients about balances due and non-covered charges.
Serve as subject matter expert for internal insurance training and identify billing errors.
Boulder Care is an award-winning digital clinic for addiction medicine, recognized for innovation and high quality of patient care. Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work.
Maintains practice management systems, processes insurance claims, and reconciles patient accounts.
Investigates rejected claims, corrects denials, and facilitates payment through collections and billing reminders.
Ensures HIPAA compliance, resolves patient billing issues, and provides professional customer service.
US Anesthesia Partners provides anesthesia services and revenue cycle management. It is a large US-based healthcare organization focused on billing and insurance operations, emphasizing accuracy and compliance.
Coordinate patient billing, document management, and inbound support queries with accuracy and HIPAA compliance.
Liaise with care operations and finance teams to resolve billing discrepancies and maintain patient records.
Serve as first point of contact for patient queries, triaging clinical issues and maintaining resolution logs.
Sphere Health is a physician-led telehealth platform focused on patient experience and operational excellence. It operates in a pre-launch phase with a small, purpose-driven team aiming to transform how patients experience care.
Consistently practices Patients First philosophy, responding to questions, forwarding issues, and maintaining patient confidentiality per HIPAA.
Collects patient demographic information, schedules appointments, performs medical necessity checks, and provides out-of-pocket cost estimations.
Utilizes online systems for order retrieval, insurance verification, and accurate documentation in Epic; proactively analyzes account activity and suggests process improvements.
Northwestern Medicine is a leader in the healthcare industry, putting patients first in every interaction. It offers competitive benefits including tuition reimbursement, loan forgiveness, and 401(k) matching, and fosters a collaborative workplace.
Process referrals to MTM team and schedule appointments for patients.
Provide phone support and document patient information in electronic health records.
Assist with prior authorizations and billing to help patients access affordable medications.
UnityPoint Health is a healthcare system providing medical services. It is recognized as a Top 150 Place to Work in Healthcare and offers a supportive culture for team members.
Manage insurance verification, authorization processes, and referral coordination to ensure patients receive timely access to covered medical services.
Work closely with insurance providers, clinical documentation, and internal systems to ensure accuracy and compliance across all steps.
Verify active insurance coverage and review patient benefits in detail.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against core role requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Take incoming requests for appeals ensuring customer service and maximizing productivity.
Work with appeals team for multiple lines of business ensuring appeal submission for review.
Maintain quality standards, remain current on updated processes, and follow SOPs and HIPAA guidelines.
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans. They have full-service health benefit management solutions to employers, TPAs, and health plans.
Act as the primary gatekeeper for all inbound communication, ensuring a professional and welcoming first impression.
Process insurance payments and handle basic billing inquiries.
Maintain clear communication between the client and the internal production team.
Savvital provides diversified services to small and medium-sized businesses in the international market. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Schedule and confirm patient appointments accurately.
Provide professional virtual receptionist and front desk support.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide. They focus on developed markets. They seem to foster a supportive environment with opportunities for growth and a vibrant community.
Responsible for financial clearance activities for patients before their appointments.
Confirms patient registration, verifies insurance eligibility, and obtains necessary authorizations.
Communicates patient financial responsibility with clarity and transparency.
VCU Health is dedicated to providing excellent care and improving the quality of life through discovery. They have a comprehensive system of care and pioneer health with over 800 physicians in 200 specialties.
Serve as primary point of contact for specialty pharmacy patients from enrollment through therapy adherence, handling benefits verification and prior authorization.
Manage a caseload independently, perform outbound calls, and coordinate with pharmacy partners to ensure accurate therapy and shipment status.
Maintain strict patient confidentiality per HIPAA, recognize and report adverse events, and follow program-specific protocols.
Caretria provides patient support services for specialty pharmacy patients, focusing on enrollment, benefits verification, and care coordination. The company values empathy, urgency, and accuracy, and offers a comprehensive benefits package to its employees.
Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.
Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.