Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement.
Accurately track and document work on a variety of internal software tools and platforms.
Evry Health is on a mission to bring humanity to health insurance. They are a high-technology health plan that expands benefits, increases access and transparency, and features a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.
Support referral tracking, specialty care coordination, and documentation workflows within the electronic health record system.
Monitor referral activity, including STAT, urgent, and priority cases, to support continuity of patient care.
Collaborate with appointing, referral, and operational support teams to help maintain workflow accuracy, service quality, and reporting consistency.
They support coordinated healthcare operations within a structured, technology-supported environment. International SOS Government Medical Services delivers high-quality care in dynamic healthcare environments while collaborating with experienced clinical and operational teams.
Process referrals to MTM team and schedule appointments for patients.
Provide phone support and document patient information in electronic health records.
Assist with prior authorizations and billing to help patients access affordable medications.
UnityPoint Health is a healthcare system providing medical services. It is recognized as a Top 150 Place to Work in Healthcare and offers a supportive culture for team members.
Verify insurance eligibility and benefits for all new Boulder Care commercial enrollments.
Answer incoming questions from patients about balances due and non-covered charges.
Serve as subject matter expert for internal insurance training and identify billing errors.
Boulder Care is an award-winning digital clinic for addiction medicine, recognized for innovation and high quality of patient care. Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work.
Verify patient insurance coverage, eligibility, and benefits prior to services.
Obtain required prior authorizations from payers for services, procedures, or medications.
Monitor and track pending authorizations; follow up to prevent delays.
Prompt is revolutionizing healthcare with modern software for rehab therapy businesses. As the fastest-growing company in the therapy EMR space, Prompt is setting a new standard in healthcare technology with a team of exceptionally talented individuals.
Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
Manage high-complexity insurance workflows and inbound support requests to collect documentation.
Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.
Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Monitors and verifies insurance information for patient visits.
Communicates with patients about co-pays, benefits, coverage, and care authorization.
Aviary is an organization in the healthcare sector. We value employees who are rigorous analytical thinkers and problem solvers with a strong work ethic.
Coordinate medical record retrieval, ensuring complete and timely submission of patient documentation for provider review
Prepare and process referrals to specialists and manage prior authorization requests in coordination with insurance payors
Virtually greet and room patients prior to telehealth appointments, confirming patient information and visit readiness
Synapticure is a patient and caregiver-founded company that provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. They are dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
Manage referrals into and out of the clinic, including prior authorizations and medical records.
Efficiently schedule appointments and verify insurance and demographics.
Communicate effectively with all levels in a frequently stressful healthcare environment.
Munson Healthcare is northern Michigan's largest healthcare system, serving over half a million residents across 29 counties with eight hospitals. They emphasize community, values, and offer benefits like tuition reimbursement and generous PTO.
Conduct patient enrollment, outreach, and engagement via text and phone to support chronic care management.
Ensure documentation and billing compliance according to Medicare CCM requirements.
Coordinate care transitions, referrals, and follow-up appointments with providers and patients.
Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered approach. They are committed to improving patient outcomes and quality of life for kidney disease patients.
Serve as a liaison between contracts, patients, patient families, and HHAs.
Ensure effective communication and identify areas of concern.
Support the delivery of high-quality care by completing required tasks.
SnappyCX connects experienced Patient Coordinators with its clients’ care teams. They focus on ensuring effective communication and supporting the delivery of high-quality care.
Completes telephonic outreach to engage and schedule patients for health assessments.
Maintains call targets and metrics to ensure program success and volume goals are met.
Provides patient education and coordinates appointments and resources as needed.
Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.
Coordinating Patient Care: Working with patients and families to create their initial treatment schedules and adjust appointments as needed, using creative problem-solving to accommodate busy schedules.
Patient and Family Support: Promptly, kindly, and thoroughly responding to inbound calls and emails to address patient and family questions or concerns.
Delivering Outstanding Service: Building strong, supportive relationships with patients, families, and the care team to ensure a smooth and positive experience at every interaction.
InStride Health aims to deliver specialty anxiety and OCD care that works for every kid, teen, young adult, and family who needs it. The company combines research-backed clinical care and innovative technology to eliminate the major problems with care today.
Coordinate and schedule patient appointments to support timely access to Veteran care services.
Manage electronic consults, provider orders, and follow-up actions within the electronic medical record system.
Support administrative workflows related to patient care coordination and clinical documentation.
International SOS Government Medical Services supports coordinated Veteran healthcare delivery within a structured clinical environment. They operate in more than 90 countries, providing clinical care, emergency response, and healthcare support services across a wide range of care settings.
Schedule and confirm patient appointments accurately.
Provide professional virtual receptionist and front desk support.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide. They focus on developed markets. They seem to foster a supportive environment with opportunities for growth and a vibrant community.
Conduct outbound calls and virtual outreach to provide information and education about Accompany Health services.
Support patients by answering questions, addressing concerns, and providing guidance.
Document interactions and maintain accurate records of patient outreach activities.
Accompany Health provides dignified, high-quality primary, behavioral, and social care to patients with complex needs, offering at-home and virtual care, plus 24/7 support. Their teams are distributed across the country and are committed to evidence-based practice, focusing on the health outcomes most important to their patients.
Manage insurance verification, authorization processes, and referral coordination to ensure patients receive timely access to covered medical services.
Work closely with insurance providers, clinical documentation, and internal systems to ensure accuracy and compliance across all steps.
Verify active insurance coverage and review patient benefits in detail.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against core role requirements. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Manage referrals into and out of the clinic, including prior authorizations and medical records.
Efficiently schedule appointments, verify insurance, and update demographics for patients.
Use strong customer service and communication skills to operate in a fast-paced healthcare environment.
Munson Healthcare is northern Michigan's largest healthcare system with eight award-winning community hospitals serving over half a million residents. The company employs thousands of staff who value excellence, teamness, positivity, and creativity in a beautiful region.