Track referral data to manage supply and demand effectively.
Evaluate referrals to determine the appropriate level of care.
Assess patient needs to determine the urgency of phone calls.
Cincinnati Children’s aims to improve children's health through holistic team approaches in patient care and scientific advancement. Recognized as a top children's hospital, they foster innovation and are committed to being a great place to work, emphasizing respect and equal opportunity.
Coordinate and schedule patient appointments to support timely access to Veteran care services.
Manage electronic consults, provider orders, and follow-up actions within the electronic medical record system.
Support administrative workflows related to patient care coordination and clinical documentation.
International SOS Government Medical Services supports coordinated Veteran healthcare delivery within a structured clinical environment. They operate in more than 90 countries, providing clinical care, emergency response, and healthcare support services across a wide range of care settings.
Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.
They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.
Take inbound calls from patients, providers and members.
Support members with their insurance needs, questions or concerns.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. The company interacts with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Compiles daily schedules of clinical staff within the HCHB workflow.
Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager.
Serves as a liaison between field staff, patients/clients, and POD personnel for care coordination.
Graham Healthcare Group designs business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies. The company is a subsidiary of Graham Holdings Company committed to radically changing the home care model.
Act as the first contact for new patients, discussing services with a supportive approach and coordinating patient/provider matching.
Conduct insurance eligibility verification and update patient charts with benefit information like copay and deductible.
Manage patient intake via phone, email, and text, schedule evaluations, and handle tasks like waitlist management and processing referrals.
Rivia Mind is a psychiatrist-owned mental health practice providing compassionate, science-based care through virtual and hybrid appointments across multiple US states. The company cultivates a collegial, growth-oriented culture rooted in shared values, curiosity, and authentic connection.
You'll spend your day reaching out to health plan members.
You'll guide them toward scheduling their care assessments, and giving them the encouragement they need to take that next step.
You'll be the reason someone gets the care they deserve.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. The company values expertise and dedication, fostering a supportive environment for its team members.
Serve as front-line support for the Patient Connection Center by scheduling complex and specialized procedures such as surgeries and coordinating multiple patient service resources.
Utilize extensive customer-facing healthcare experience to preregister and schedule patients, requiring proficiency in handling detailed service coordination.
Work within a call center environment from home, managing scheduling tasks for campaigns and interventional radiology procedures as part of the PRN team.
Piedmont Healthcare is a leading integrated healthcare system providing comprehensive medical services across its network of facilities. It operates as a large organization within the healthcare sector, emphasizing a patient-centered culture.
Field and resolve overnight questions and support requests from patients and partners.
Respond to and triage inbound patient and partner questions via phone, email and SMS in a timely manner.
Escalate patient questions and concerns to other teams for additional support.
Sprinter Health is focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. They have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.
Reach out to medical practices via phone and email to introduce Nabi and build ongoing referral partnerships.
Handle a steady volume of daily outreach, follow up consistently, and document touchpoints in the CRM.
Explain the referral process, navigate questions, and build relationships to expand patient access to care.
Nabi Health is a fast-growing digital health platform helping people access high-quality eating disorder care covered by insurance. They match patients with registered dietitians and help them get scheduled quickly and compassionately in a mission-driven, supportive, and fast-moving environment.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Coordinate medical record retrieval, ensuring complete and timely submission of patient documentation for provider review
Prepare and process referrals to specialists and manage prior authorization requests in coordination with insurance payors
Virtually greet and room patients prior to telehealth appointments, confirming patient information and visit readiness
Synapticure is a patient and caregiver-founded company that provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. They are dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.
Serve as the first point of contact, creating a welcoming experience for patients.
Partner with the branch team to coordinate timely equipment delivery and solutions.
Secure health plan authorizations, ensure compliance, and maximize patient health plan benefits.
Accendra Health simplifies healthcare by delivering care beyond traditional settings. They provide essential products and services, promoting health outside hospitals with brands like Apria and Byram Healthcare, aiming for personalized, long-term patient care.
Plan, direct, and evaluate potential patients through assigned referral system.
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
Build a positive relationship with physicians, physician office staff, and hospitals to help market facilities and their services.
NeuroPsychiatric Hospitals (NPH) is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, they’re expanding access to our unique model of care across the United States.