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Responsibilities:
- Take inbound calls from patients, providers and members
- Help manage calls for patients that may be sick, in an emergent situations or more
- Support members with their insurance needs, questions or concerns
Qualifications:
- High School Diploma or General Education Degree (GED) required
- Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar
- Excellent customer service skills
Carenet Health
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. The company interacts with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.