Care Coordination RN - REMOTE

Roles and Responsibilities:

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Use negotiation and motivational interviewing techniques to increase engagement.
• Pro-active and reactive support for members, including outbound phone/email/text outreach.

Experience and Skills Desired:

• 1-2 years of experience working at a health plan, preferably with a commercial population.
• 3-5 years of nursing experience in a clinical setting assisting with direct patient care, such as a hospital or ambulatory setting.
• Working knowledge of medical and insurance industry terminology including basic understanding of health plan benefits, CPT/ICD10, authorizations, and digital health programs.