Provide telephone triage in a remote, centralized contact center, assessing symptoms, determining urgency, and guiding patients to safe next steps using client-specific protocols and Epic’s Nurse Triage module. Manage back-to-back calls, using nursing judgment and clear guidelines to advise patients, route them appropriately, and support follow-up care. Work with a supportive team of nurses and non-clinical colleagues and receive training, coaching, and feedback to grow your skills and handle increasingly complex scenarios.
Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed.
Serves as an escalation point for clinical patient issues and other POD team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures.
Accurately documents symptoms/complaints, nursing assessment, advice provided and patient/caller response.
We are currently seeking a TOC RN Manager to lead and support a team of RN Case Managers who deliver exceptional care and patient outcomes. This leader will help shape culture, performance, and clinical excellence by mentoring nurses, supporting their clinical decision-making, and ensuring care is delivered with compassion, integrity, and skill. Our ideal candidate is compassionate, solutions-driven, clinically strong, and experienced in people management.
As a registered nurse, you will work remotely to enhance the quality of member management, maximize both satisfaction and cost effectiveness, and assist in navigating the health care system as a collaborative health partner. You will promote wellness, problem-solve, and assist members in realization of their personal health-care related goals. This role includes telephonic member and provider outreach, data collection and analyzation, and clinical review.
In this fully remote role, you will provide comprehensive telehealth care to patients living with Alzheimer’s disease and other dementias, partnering closely with cognitive neurologists, geriatricians, behavioral health clinicians, and care coordinators to deliver coordinated, high-quality virtual care. You will diagnose, treat, and manage dementia and cognitive disorders while supporting patients and caregivers through education, medication management, and care planning.
Be part of Calibrate's mission to change the way the world treats weight through comprehensive obesity care, delivering life-changing results as a Nurse Practitioner. You’ll play a pivotal part in delivering evidence-based, patient-centered care that integrates coaching and curriculum for lifestyle support. This role offers a chance to make a significant impact in the lives of patients while working in a supportive environment as a seasonal employee.
The Digital Triage Nurse is a critical role on the Galileo care team. This individual will collaborate with the multidisciplinary team to ensure patients receive the highest quality care when they have a clinical concern. This is a remote, full-time position at 40 hours/week.