Triage Nurse Bilingual (PST or CST) Remote, US

Triage and Escalation:

Manage inbound clinical issues from firsthand staff and patients via phone.

Triage appropriately and escalate emergencies immediately.

Work closely with peer mental health workers and social workers to address acute issues comprehensively.

Collaboration:

Coordinate care with patients’ other providers to ensure seamless health management.

Develop and deliver training on basic medical topics for peer mental health workers and social workers.

Provide condition-specific patient education and self-management guidance.

Requirements:

Active RN license through a Nurse Licensure Compact (NLC) state.

At least 3 years of clinical care experience in an Emergency Department.

Experience working with populations facing challenges such as behavioral health and/or substance use disorders.