PCC Associate IV/Scheduler

Responsibilities:

• Serve as front-line support for the Patient Connection Center, focusing on scheduling complex and specialized procedures including surgeries and IR.
• Coordinate multiple resources for patient services, ensuring efficient and accurate scheduling operations.

Qualifications:

• Minimum of three years of related customer-facing healthcare experience, with at least two years dedicated to scheduling complex procedures.
• High school diploma or GED is required, with additional preference for two years of proficiency in scheduling and preregistering patients.

Position Details:

• This is a PRN (as needed) position operating in a remote call center environment, allowing work from home.
• The role supports the Revenue Cycle business unit, emphasizing detailed scheduling and patient coordination within Piedmont Healthcare's corporate structure.