About The Role:
- Deliver flawless and timely support to our patients across the nation.
- Use your voice to provide excellent patient care.
- Work with a patient-centric team.
A Day in the Life:
- Field overnight questions and support requests.
- Triage inbound patient and partner questions via phone, email, and SMS.
- Assist Field Support and Sprinters with real-time scheduling changes.
Skills and Requirements:
- Demonstrate relevant experience in patient or patient service, healthcare required.
- Coordinate with national labs such as Quest or Labcorp.
- Maintain patient confidentiality and delivering high-quality, patient-centered care.
Sprinter Health
Sprinter Health is focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. They have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.