Support referral tracking, specialty care coordination, and documentation workflows within the electronic health record system.
Monitor referral activity, including STAT, urgent, and priority cases, to support continuity of patient care.
Collaborate with appointing, referral, and operational support teams to help maintain workflow accuracy, service quality, and reporting consistency.
They support coordinated healthcare operations within a structured, technology-supported environment. International SOS Government Medical Services delivers high-quality care in dynamic healthcare environments while collaborating with experienced clinical and operational teams.
Plan, direct, and evaluate potential patients through assigned referral system.
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
Build a positive relationship with physicians, physician office staff, and hospitals to help market facilities and their services.
NeuroPsychiatric Hospitals (NPH) is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. With locations in Indiana, Michigan, Texas, and Arizona, they’re expanding access to our unique model of care across the United States.
Take inbound calls from patients, providers and members.
Support members with their insurance needs, questions or concerns.
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice.
Carenet Health pioneers advancements for an experience that touches all points across the healthcare consumer journey. The company interacts with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes.
Triage calls by understanding callers’ purpose, needs and urgency.
Collects and records client information in the customer relationship management system, Salesforce.
Provide exceptional customer service by listening and responding to client requests and building rapport with clients, their family members, and clinical professionals.
Acadia Healthcare is a leading provider of behavioral healthcare services across the United States. Acadia operates a growing network of behavioral healthcare facilities and is the largest stand-alone behavioral health company in the U.S with over 23,000 employees.
Conduct high-volume outbound calls to engage patients and schedule healthcare services
Coordinate care across multiple services, ensuring successful scheduling, follow-up, and completion of care
Identify and address social determinants of health (SDoH) barriers by connecting patients to appropriate community resources
Sprinter Health is focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. They have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.
Serve as the first point of contact for patients, managing incoming calls with professionalism.
Conduct phone-based assessments to gather medical history and symptoms.
Guide individuals to the most appropriate level of care or department.
Curana Health is dedicated to radically improving the health, happiness, and dignity of older adults. They are a national leader in value-based care, serving 200,000+ seniors in 1,500+ communities across 32 states with a team of more than 1,000 clinicians.
You'll spend your day reaching out to health plan members.
You'll guide them toward scheduling their care assessments, and giving them the encouragement they need to take that next step.
You'll be the reason someone gets the care they deserve.
Carenet Health turns everyday conversations into meaningful connections that help people take charge of their health. The company values expertise and dedication, fostering a supportive environment for its team members.
Review and process patients’ enrollment forms for the Patient Assistance Program.
Assist patients on the phone with PAP program enrollment by verifying pre-screening and qualifying tasks.
Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process.
CareTria aims to help patients access coverage for their prescribed medications. We provide telephone support and administrative functions. The company offers comprehensive benefits and is an Equal Opportunity Employer, indicating a commitment to a positive and inclusive work environment.