About The Role:
- Helping patients navigate complex systems and access care.
- Responsible for high-volume outreach and end-to-end coordination during scheduling.
- Removing barriers and ensuring a seamless, high-quality experience from initial outreach through completion.
Key Responsibilities:
- Conduct patient assessments to understand clinical, social, and logistical barriers to care.
- Build trust with patients and caregivers through clear, empathetic, and effective communication.
- Collaborate cross-functionally with clinical, operations, and support teams.
What You’ll Do Well In This Role:
- Drive patient engagement and completion of care through strong communication and follow-through.
- Balance efficiency with a high-quality, empathetic patient experience.
- Take full ownership of outcomes, not just tasks.
Sprinter Health
Sprinter Health is focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. They have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients.