Job Duties:
- Coordinate medical record retrieval, ensuring complete and timely submission of patient documentation for provider review
- Prepare and process referrals to specialists and manage prior authorization requests
- Virtually greet and room patients prior to telehealth appointments, confirming patient information and visit readiness
Requirements:
- Active Medical Assistant Certification (CMA or RMA required)
- Minimum of 2+ years of experience as a Medical Assistant in a clinical or telehealth setting
- Demonstrated knowledge of HIPAA regulations and patient privacy standards
Perks:
- Generous paid time off and sick leave
- Professional development and career growth opportunities
- Remote work environment
Synapticure
Synapticure is a patient and caregiver-founded company that provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. They are dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s, and ALS.