Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements.
Advance referrals by reviewing documentation, identifying gaps, and securing clinical or insurance information.
Verify insurance eligibility, maintain patient accounts, and coordinate intake workflows across multiple communication channels.
CarepathRx advances pharmacy and care delivery alongside hospitals and health systems nationwide. The team is ambitious, compassionate, and invested in curious, resilient individuals who are motivated to grow, keeping patients at the heart of everything they do.
Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
Manage high-complexity insurance workflows and inbound support requests to collect documentation.
Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.
Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.
Give superior customer service over the phone and work behind the scenes on a computer.
Schedule appointments, perform insurance verification, and route calls to correct personnel.
Multitask from multiple electronic clinical programs and websites in a fast-paced environment.
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.
Serve as the first point of contact for adults seeking substance use and mental health treatment, managing inbound and outbound calls with empathy and professionalism.
Conduct consultative intake calls to assess needs, determine level of care, and convert inquiries into enrollments while meeting individual targets.
Coordinate with clinical staff, maintain CRM documentation, and build referral source relationships to ensure smooth admissions.
Principles offers drug and alcohol treatment and mental health services in South Florida. The company fosters a remote culture centered on empathy, professionalism, and accountability.
Handle inbound calls, chats, and web inquiries in both English and Spanish.
Conduct initial case screenings for auto accidents, slip and fall, and other personal injury cases.
Read and analyze medical records, accurately enter case information in CRM systems, and schedule appointments with attorneys.
Solvo Global is a company that provides staffing and outsourcing solutions. They focus on connecting talent with opportunities across various industries, emphasizing a collaborative and supportive work culture.
Conduct intake assessments and facilitate virtual individual and group counseling sessions using Affect's evidence-based curriculum.
Maintain timely, accurate documentation in the EMR system and collaborate with clinical supervisors on treatment planning.
Ensure compliance with HIPAA and state regulations while providing crisis support and coordinated referrals.
Affect is transforming addiction treatment through an innovative, evidence-based digital program specializing in substance use disorders and mental health. They are a fast-paced, mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Conduct intake assessments and evaluate Member readiness for care.
Facilitate virtual individual and group counseling sessions using Affect’s evidence-based curriculum.
Provide crisis support and coordinate referrals when needed.
Affect is transforming addiction treatment through an innovative, evidence-based digital program. By combining mobile technology, counseling, and coordinated medical care, they empower their Members to reclaim their lives in recovery. They are committed to building a modern, inclusive care model.
Schedules patient appointments and collects demographic and insurance data via phone or in-person.
Verifies insurance eligibility, obtains authorizations, and educates patients on financial assistance.
Performs revenue cycle tasks such as payment collection and PBX switchboard operations.
Northern Arizona Healthcare provides healthcare services in the Flagstaff, AZ region. It employs a substantial workforce and emphasizes a customer-centric culture.
Conduct intake assessments and facilitate individual and group counseling sessions using evidence-based curriculum.
Provide crisis support, maintain accurate documentation in EMR, and collaborate on individualized treatment planning.
Ensure compliance with HIPAA and state regulations while supporting members in recovery.
Affect is transforming addiction treatment through an innovative, evidence-based digital program combining mobile technology, counseling, and coordinated medical care. They are a mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Manage patient intake operations and referral coordination for home care services.
Schedule field staff visits and ensure compliance with state and federal regulations.
Handle insurance verification, authorization, and maintain positive referral source relationships.
By The Bay Health is a non-profit hospice and home health care provider established in 1975, emphasizing patient-centered medical decisions. The organization offers a spectrum of home-based services and values diversity, equity, and inclusion in its culture.
Collaborate with a multidisciplinary care team to ensure quality, member-centered care and assist members with navigating and applying for entitlement benefits.
Become an expert on available insurance and social service resources within assigned region, and provide cross-state coverage support as needed.
Maintain timely documentation in electronic health records and participate in ongoing continuing education.
Groups provides assistance to members in accessing Medicaid, Marketplace, and Medicare insurance and other entitlement benefits. The company values member-centered care and harm-reduction practices, with a team-oriented and entrepreneurial culture.
Completes telephonic outreach to engage and schedule patients for health assessments.
Maintains call targets and metrics to ensure program success and volume goals are met.
Provides patient education and coordinates appointments and resources as needed.
Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Conduct intake assessments, facilitate individual and group counseling sessions using Affect's evidence-based curriculum, and provide crisis support.
Maintain accurate documentation in the EMR system, ensure HIPAA compliance, and collaborate with clinical supervisors on treatment planning.
Hold active Virginia counseling licenses (LMFT, LPC, LCSW, LSATP or LPC Resident), be proficient with telehealth platforms, and have a private HIPAA-compliant workspace.
Affect is transforming addiction treatment through an innovative, evidence-based digital program. We are a fast-paced, mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Consistently practices Patients First philosophy, responding to questions, forwarding issues, and maintaining patient confidentiality per HIPAA.
Collects patient demographic information, schedules appointments, performs medical necessity checks, and provides out-of-pocket cost estimations.
Utilizes online systems for order retrieval, insurance verification, and accurate documentation in Epic; proactively analyzes account activity and suggests process improvements.
Northwestern Medicine is a leader in the healthcare industry, putting patients first in every interaction. It offers competitive benefits including tuition reimbursement, loan forgiveness, and 401(k) matching, and fosters a collaborative workplace.
Coordinate patient scheduling and appointment management to support timely access to Veteran healthcare services.
Track, review, and respond to electronic consults, provider orders, and related actions within the electronic medical record system.
Support patient access, medical scheduling, appointment coordination, and clinical administrative workflows across multiple healthcare services.
They provide patient scheduling, appointment coordination, and healthcare administrative support that helps Veterans access timely care. Operating in more than 90 countries, International SOS provides clinical care, emergency response, and healthcare support services across a wide range of care settings.
Develops and facilitates addiction treatment groups and provides case management in an IOP level of care for individuals with substance use disorders.
Holds a minimum of 2 years' experience in the SUD field, with strong clinical, verbal, and writing skills, and experience with Motivational Interviewing and Cognitive Behavioral Therapy.
Requires ADT, CSC-AD, or CAC-AD, CADC in Maryland, and embodies a solution-focused, innovative attitude committed to patient care and team collaboration.
Kolmac Integrated Behavioral Health and Concerted Care Group (CCG) is a leading outpatient treatment provider in the Mid-Atlantic region, dedicated to treating individuals impacted by substance use and mental health disorders with compassionate, evidence-based care. The company emphasizes diversity, equity, and inclusion, and its leadership invests in enhancing programs to expand access to care and offer flexibility.
Answer inbound and outbound patient calls professionally and schedule appointments.
Verify insurance eligibility, assist with prior authorizations, and coordinate referrals.
Maintain accurate patient records in SimplePractice EHR and ensure HIPAA compliance.
The client operates in the behavioral health space and is focused on delivering high-quality patient-centered care. SnappyCX is a remote staffing company that connects healthcare professionals with US-based clients.