Serve as the first point of contact for adults seeking substance use and mental health treatment, managing inbound and outbound calls with empathy and professionalism.
Conduct consultative intake calls to assess needs, determine level of care, and convert inquiries into enrollments while meeting individual targets.
Coordinate with clinical staff, maintain CRM documentation, and build referral source relationships to ensure smooth admissions.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Conduct intake assessments and evaluate Member readiness for care.
Facilitate virtual individual and group counseling sessions using Affect’s evidence-based curriculum.
Provide crisis support and coordinate referrals when needed.
Affect is transforming addiction treatment through an innovative, evidence-based digital program. By combining mobile technology, counseling, and coordinated medical care, they empower their Members to reclaim their lives in recovery. They are committed to building a modern, inclusive care model.
Convert warm inbound leads and conduct outbound calls to re-engage cold or inactive leads.
Manage your own pipeline, prioritize follow-ups, and maintain accurate CRM documentation.
Meet daily, weekly, and monthly conversion and activity KPIs while collaborating with care and operations teams.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. As a remote-first, globally distributed team, we value clarity, accountability, and people who take initiative.
Conduct intake assessments and facilitate virtual individual and group counseling sessions using Affect's evidence-based curriculum.
Maintain timely, accurate documentation in the EMR system and collaborate with clinical supervisors on treatment planning.
Ensure compliance with HIPAA and state regulations while providing crisis support and coordinated referrals.
Affect is transforming addiction treatment through an innovative, evidence-based digital program specializing in substance use disorders and mental health. They are a fast-paced, mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Manage a personal lead pipeline from first contact through confirmed enrollment
Lead consultative conversations that uncover client goals and address concerns
Meet and exceed individual enrollment targets and report pipeline status weekly
Adolescent Wellness Academy and Principles Recovery Center are dual behavioral health organizations operating PHP and IOP programs across South Florida. They exist to serve clients and families at critical moments with an empathetic and professional approach.
Build and maintain trust-based relationships with patients, providing longitudinal support and care coordination.
Screen patients for behavioral health symptoms and help them navigate services like therapy and psychiatry.
Use validated tools (PHQ-9, GAD-7) to monitor progress and adjust support strategies proactively.
Benchmark Health is a seed-stage, venture-backed public benefit corporation building a platform that connects people to behavioral health resources. Founded by serial entrepreneurs and psychiatrists, the company is a small startup with a mission to reimagine behavioral health at scale using AI.
Perform outbound calls to engage patients about the benefits of Salvo’s program and tech-enabled services.
Enroll patients in Salvo’s program and schedule an initial virtual nurse visit to onboard patients.
Assist patients in understanding the cost of the program, including insurance coverage and financial responsibilities.
Salvo Health offers virtual care to patients at community specialty care practices, focusing on chronic gut health and metabolic conditions. The company has raised a Series A investment round and aims to provide continuous, interdisciplinary wraparound care.
Serve as primary coordinator for the Med-Psych Management Program, managing reports, member enrollment, and community resource databases.
Handle high-volume inbound communications and provide administrative support to ensure continuity of care.
Collaborate with internal teams and external partners to streamline workflows and act as a liaison between members and health plans.
Mindoula Health is a healthcare organization focused on behavioral health management, providing support through multidisciplinary teams and health plan partnerships. The company operates as part of a specialty population health management team with a culture that values collaboration and data-driven outcomes.
Make outbound calls to 80-100 prospective members daily to educate them on Thyme Care's free support services and encourage enrollment.
Build trusting relationships through active listening, document member needs, and obtain consent while escalating urgent issues.
Participate in coaching sessions to meet quality and productivity goals, with a focus on metrics and growth mindset.
Thyme Care is a market-leading value-based oncology care enabler, partnering with health plans, providers, and employers to improve outcomes and lower costs for people with cancer. They combine high-touch human support with technology and AI, and are a tech-native organization fostering a culture of inclusion and diverse perspectives.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.
Make outbound calls to warm leads and close sales.
Build rapport quickly with customers and meet performance goals.
Work 40 hours weekly within 7 AM – 11 PM CST from eligible states.
US Service Animals helps disabled individuals connect with licensed mental health providers for ESA and service animal needs. The company is a growing remote team that promotes internally and offers paid training.
Conduct intake assessments, facilitate individual and group counseling sessions using Affect's evidence-based curriculum, and provide crisis support.
Maintain accurate documentation in the EMR system, ensure HIPAA compliance, and collaborate with clinical supervisors on treatment planning.
Hold active Virginia counseling licenses (LMFT, LPC, LCSW, LSATP or LPC Resident), be proficient with telehealth platforms, and have a private HIPAA-compliant workspace.
Affect is transforming addiction treatment through an innovative, evidence-based digital program. We are a fast-paced, mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Customize protection programs for working families and monitor customer satisfaction.
Contact prospective clients through warm leads via Zoom to schedule appointments and quote coverage.
Determine clients' needs, research current coverage, and maintain business through product sales, referrals, and renewals.
The company provides leads and helps working families nationwide with protection programs. The team is career-minded and offers bonuses, lifetime residual income, and full benefits in a supportive culture that feels like a second family.
Join a telehealth team providing Behavioral Health consults for Emergency Department patients.
Fully remote shift-based role: 7 AM – 7 PM or 7 PM - 7 AM.
Patient-focused, friendly and willing to collaborate in a team environment.
UnityPoint Clinic is a physician-led, nonprofit health care organization offering comprehensive services in primary care, walk-in care and specialty care. The clinical teams at the area’s clinics are improving outcomes, lowering the number of hospital readmissions and reducing avoidable costs associated with treating chronic conditions.
Handle inbound calls, chats, and web inquiries in both English and Spanish.
Conduct initial case screenings for auto accidents, slip and fall, and other personal injury cases.
Read and analyze medical records, accurately enter case information in CRM systems, and schedule appointments with attorneys.
Solvo Global is a company that provides staffing and outsourcing solutions. They focus on connecting talent with opportunities across various industries, emphasizing a collaborative and supportive work culture.
Provide remote clinical consultations and telephonic triage for patients.
Assess physical and psychosocial needs, including mental health concerns.
Coordinate care with virtual doctors and refer patients to appropriate services.
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. They meet the healthcare needs of corporate and retail clients across South Africa with offerings including medical insurance, medical aid, gap insurance, and employee assistance programmes.
Conduct intake assessments and facilitate individual and group counseling sessions using evidence-based curriculum.
Provide crisis support, maintain accurate documentation in EMR, and collaborate on individualized treatment planning.
Ensure compliance with HIPAA and state regulations while supporting members in recovery.
Affect is transforming addiction treatment through an innovative, evidence-based digital program combining mobile technology, counseling, and coordinated medical care. They are a mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.
Completes telephonic outreach to engage and schedule patients for health assessments.
Maintains call targets and metrics to ensure program success and volume goals are met.
Provides patient education and coordinates appointments and resources as needed.
Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.
Drive high-velocity outbound outreach to qualify families and minimize speed-to-lead times.
Convert warm leads to scheduled clinical assessments by managing CRM pipeline and overcoming hesitations.
Deliver consultative benefits pitching and navigate intake workflow including insurance authorizations.
AnswersNow is reshaping autism therapy with an innovative virtual ABA platform that makes care immediate and accessible. Our fully remote team is dedicated to creating a supportive, engaging environment for families and clinicians alike.