Bilingual Family Care Navigator (Spanish)

About AnswersNow:

• Trailblazing the future of autism therapy with a virtual ABA platform.
• Fully remote team focused on making therapy immediate, accessible, and effective.

Why this role matters:

• First point of contact for families seeking autism care.
• Functions as an inside sales and lead-conversion engine within Operations.
• Drives pipeline from initial inquiry to a closed clinical booking.

Job Requirements:

• 1–3+ years in inside sales or high-volume intake with daily phone KPIs.
• Experience with CRM sales funnel management (HubSpot preferred).
• Strong communication skills to build trust and convert leads.

What You’ll Do:

• Execute high-volume call, SMS, and email cadences to qualify families.
• Own top-of-funnel conversion metrics and schedule assessments.
• Navigate insurance eligibility and prior authorizations to eliminate delays.