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Overview:
- Serve as the first point of contact for prospective clients.
- Provide empathetic and professional service while collecting key case information.
- Perform initial screenings to assess potential cases.
Responsibilities:
- Handle inbound calls, chats, and web inquiries in both English and Spanish.
- Conduct initial case screenings for various personal injury cases.
- Read and analyze medical records using medical terminology.
What We Offer:
- A fully remote work schedule from Monday to Friday.
- The opportunity to work with U.S.-based clients and case teams.
- A collaborative environment focused on client service and legal compliance.
Solvo Global
Solvo Global is a company that provides staffing and outsourcing solutions. They focus on connecting talent with opportunities across various industries, emphasizing a collaborative and supportive work culture.