Manage inbound calls and guide clients through the intake process.
Ensure accurate capture of critical information.
Support legal operations by organizing client data and preparing engagement letters.
Job Duck connects ambitious individuals with rewarding, remote job opportunities with US-based employers. We've earned the Great Place to Work Certification every year since 2022, ensuring a fantastic time for everyone working here.
Provide consistent, quality customer service to internal staff and external patients, taking ownership of each call to enhance the customer experience.
Manage patient requests including appointment scheduling, electronic messaging to clinical teams, and answering questions regarding medication refills.
Demonstrate proficient data entry skills, knowledge of insurance billing, and maintain confidentiality while performing other assigned duties.
Community Health Center, Inc. (CHC) is a creative and dynamic provider of primary medical, dental, and behavioral health services, with offices in Connecticut, Colorado and California. The organization employs several hundred providers, delivers over 500,000 patient visits annually, and is recognized for its Weitzman Institute research and practice transformation.
Initiate courtesy calls to clients upon case assignment, providing detailed explanations of the reduction process.
Meticulously log phone calls, case statuses, and documents into the online document management software.
Ensure the efficient linkage of releases onto Litify, confirming PIP benefits, and validating damages with a complete provider list.
The Ward Law Group is recognized as one of the Best Places to Work. They serve their community with compassion and excellence, empowering employees to deliver real results for clients and values faith, accountability, leadership, loyalty, and service.
Answer inbound calls with professionalism and customer service, resolving inquiries and triaging as needed.
Assist with appointment scheduling, outreach for missed appointments, and document call data.
Maintain confidentiality and compliance with HIPAA while supporting clinical teams and call center metrics.
New York Psychotherapy and Counseling Center is New York State's largest community mental health clinic, serving over 15,000 clients monthly through in-person and telehealth services. A mission-driven organization with over 50 years of experience, recognized as a Top Place to Work and Top Mental Health Care Provider in New York.
Conduct outbound sourcing calls to attract new caregiver talent.
Coordinate the day-to-day schedules of caregivers and offer open shifts.
Act as the primary point of contact for inbound inquiries and referrals.
Lima Company is hiring a remote Scheduler & Recruiter. They are looking for someone with exceptional communication skills and a competitive mindset to join their talent and operations division in Lima, Peru.
Act as the primary gatekeeper for all inbound communication, ensuring a professional and welcoming first impression.
Process insurance payments and handle basic billing inquiries.
Maintain clear communication between the client and the internal production team.
Savvital provides diversified services to small and medium-sized businesses in the international market. Their team of educated experts are motivated individuals excited to handle tasks that can bring capacity to your workday.
Communicate with patients via phone, email and text messaging.
Verify insurance and confirm appointment details.
Collaborate with internal teams to support a seamless patient experience.
Metro Vein Centers specializes in state-of-the-art vein treatments, with a mission to improve people’s quality of life. With over 60 clinics across 7 states and a Net Promoter Score (NPS) of 93, they deliver compassionate, results-driven care.
Answer inbound calls and schedule service appointments
Respond to customer requests (email, webchat, text) to resolve issues
Maintain and update customer database with complete and accurate information
T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Answer calls and resolve questions, routing to appropriate departments.
Complete documentation in EMR and marketing systems, including initial prescreening.
Schedule new and returning patients and complete follow-up duties.
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.
Schedule and confirm patient appointments accurately.
Provide professional virtual receptionist and front desk support.
20four7VA provides offshore independent contractors delivering remote services to clients worldwide. They focus on developed markets. They seem to foster a supportive environment with opportunities for growth and a vibrant community.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
Calmly attempt to resolve and de-escalate any issues.
Escalate interactions when necessary and appropriate.
TP is a global, digital business services company that delivers advanced, digitally powered business services. They have more than 500,000 employees and aim to support their communities, clients, and the environment.
Help clients over the phone and email with login, navigation, and task execution.
Train clients on system features, searches, exports, and advanced tools.
Fulfill account management requests such as account creations and project access.
Consilio is the global leader in legal consulting and services within the eDiscovery industry. Their worldwide professionals bring expertise and a commitment to serve every engagement, partnering with clients to develop creative solutions.
Answer inbound patient calls and support patients through phone, email, and text.
Schedule and reschedule appointments accurately within the EMR system and verify insurance.
Respond to patient questions related to appointments, billing, insurance, and clinic processes.
Metro Vein Centers specializes in state-of-the-art vein treatments, aiming to improve patients' quality of life. They have over 60 clinics across 7 states and maintain a high patient satisfaction score, fostering a compassionate and patient-first environment.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Provide phone and email support for inquiries from sales and healthcare professionals.
Consistently maintain all record-keeping as appropriate and in accordance with Stryker specifications.
Demonstrate flexibility in responding to new and rapidly changing situations and environment.
Stryker is one of the world’s leading medical technology companies, driven to make healthcare better alongside its customers. They offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine to improve patient and hospital outcomes.