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Responsibilities:

  • Build and maintain ongoing, trust-based relationships with patients while providing longitudinal support, care coordination, and guidance tailored to individual needs.
  • Screen and assess patients for behavioral health symptoms and help patients navigate behavioral health services, including therapy, psychiatry, and community resources.
  • Collaborate with the care team to develop, communicate, and adjust treatment recommendations as appropriate.

Qualifications:

  • Bachelor’s degree in a related field and 2–5 years of professional experience in behavioral health.
  • Experience with measurement-based care and structured goal-setting approaches (e.g., SMART goals, PHQ-9/GAD-7 tracking).
  • Strong ability to build trust and rapport quickly, manage multiple patient cases, and maintain accurate documentation.

Working Conditions:

  • This position can be remote with schedule flexibility expected.
  • Performance expectations include delivering high-quality patient care, meeting billable activity thresholds, and supporting measurement-based outcomes.
  • Early-stage startup environment requiring adaptability and flexibility.

Benchmark Health

Benchmark Health is a seed-stage, venture-backed public benefit corporation building a platform that connects people to behavioral health resources. Founded by serial entrepreneurs and psychiatrists, the company is a small startup with a mission to reimagine behavioral health at scale using AI.

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