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About the Role:
- You are the first point of contact for adults seeking substance use and mental health treatment.
- Manage inbound and outbound calls, guide prospective clients through admissions, and convert inquiries into enrollments with empathy and urgency.
- Blends consultative sales, client care, and coordination.
What You'll Do:
- Respond to all new inquiries same day via phone and email.
- Conduct consultative intake calls to assess needs and determine level of care fit.
- Manage personal admissions pipeline and meet enrollment targets.
What We're Looking For:
- 2+ years in behavioral health admissions, substance use treatment, or healthcare sales.
- CRM proficiency and consultative communication skills.
- Empathetic, self-directed, and accountable in a remote environment.
Principles
Principles offers drug and alcohol treatment and mental health services in South Florida. The company fosters a remote culture centered on empathy, professionalism, and accountability.