Principles offers drug and alcohol treatment and mental health services in South Florida. The company fosters a remote culture centered on empathy, professionalism, and accountability.
Serve as the first point of contact for adults seeking substance use and mental health treatment, managing inbound and outbound calls with empathy and professionalism.
Conduct consultative intake calls to assess needs, determine level of care, and convert inquiries into enrollments while meeting individual targets.
Coordinate with clinical staff, maintain CRM documentation, and build referral source relationships to ensure smooth admissions.