Source Job

• Deliver an outstanding customer experience by supporting inquiries across phone, email, text, and chat.
• Manage high-complexity insurance workflows and inbound support requests to collect documentation.
• Partner with clinical, scheduling, and operations teams to ensure accurate treatment plan alignment and continuity of care.

Expressable is a virtual speech therapy practice that aims to transform care delivery and expand access to high-quality services. Since 2019, they serve thousands of clients with a focus on parent-focused intervention and an e-learning platform with home-based learning modules.

• Customize protection programs for working families and monitor customer satisfaction.
• Contact prospective clients through warm leads via Zoom to schedule appointments and quote coverage.
• Determine clients' needs, research current coverage, and maintain business through product sales, referrals, and renewals.

The company provides leads and helps working families nationwide with protection programs. The team is career-minded and offers bonuses, lifetime residual income, and full benefits in a supportive culture that feels like a second family.

• Work with union and association members to explain available benefits and assist with enrollment.
• Conduct virtual client meetings via Zoom in a structured remote environment.
• Access company-supported lead programs and receive mentorship from experienced leadership.

The Weatherspoon Agency works with union and association members to help them understand available benefits and enroll in coverage. It is a remote agency that provides mentorship and training, focusing on developing motivated agents.

• Assess member needs and oversee development of client care plans
• Connect clients to social services and advocate with healthcare professionals
• Complete documentation and maintain patient health records in EMR system

Vynca provides comprehensive care for more quality days at home for individuals with complex needs. They are a close-knit community operating with core values of Excellence, Compassion, Curiosity, and Integrity.

• Answer calls and resolve questions, routing to appropriate departments.
• Complete documentation in EMR and marketing systems, including initial prescreening.
• Schedule new and returning patients and complete follow-up duties.

Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.

• Completes telephonic outreach to engage and schedule patients for health assessments.
• Maintains call targets and metrics to ensure program success and volume goals are met.
• Provides patient education and coordinates appointments and resources as needed.

Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.

• Conduct telephonomic assessments of members' medical, psychosocial, physical, and spiritual needs.
• Develop and revise Person-Centered Service Plans (PCSP) in response to changes in member condition.
• Collaborate with interdisciplinary care teams and educate members on Advanced Directives and Health Care Proxy.

Elderplan and HomeFirst are Medicare and Medicaid managed care health plans designed to help keep people independent. MJHS is a supportive community of over 6,000 employees committed to excellence, respect, and providing high-quality, personalized health care services.

• Work with clients virtually through Zoom to review available benefit options and assist with enrollment.
• Receive structured training, mentorship, and ongoing support with no cold calling or lead purchasing required.
• Operate within a company-supported lead program and flexible scheduling as an independent contractor.

The Weatherspoon Agency assists members and families with union and association benefits through virtual consultations. The agency provides structured training, mentorship, and onboarding support for individuals transitioning into the insurance industry.

• Compile confidential data to facilitate customer decision-making for healthcare practitioners and providers.
• Process and maintain credentialing files, ensuring compliance with federal, state, and NCQA standards.
• Perform primary source verification and communicate data in a timely manner.

Symplr revolutionizes healthcare operations with a platform that drives effective workflows and improves clinical, financial, and quality outcomes. It is a remote-first company with employees across the US, India, and the Netherlands, focusing on teamwork, customer championing, and integrity.

• Serve as primary coordinator for the Med-Psych Management Program, managing reports, member enrollment, and community resource databases.
• Handle high-volume inbound communications and provide administrative support to ensure continuity of care.
• Collaborate with internal teams and external partners to streamline workflows and act as a liaison between members and health plans.

Mindoula Health is a healthcare organization focused on behavioral health management, providing support through multidisciplinary teams and health plan partnerships. The company operates as part of a specialty population health management team with a culture that values collaboration and data-driven outcomes.

• Obtain and manage insurance authorizations for residents receiving skilled nursing and rehabilitation services.
• Monitor authorization status, track expiration dates, and submit timely extension requests to prevent coverage gaps.
• Collaborate with clinical, admissions, and payer representatives to ensure timely approvals and accurate documentation.

Limitlessli specializes in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging a global network, they connect clients with qualified professionals and offer tailored services to meet unique business needs.

• Review clinical documentation and treatment trajectory to ensure care meets medical necessity standards.
• Synthesize clinical documentation, medical record information, and outcomes data to make recommendations on next steps in care.
• Partner cross-functionally to support high-quality, clinically appropriate care across the network.

Rula is dedicated to treating the whole person and aims to create a world where mental health is no longer stigmatized. They are a remote-first company committed to providing quality, evidence-based, and compassionate care, empowering individuals to take charge of their mental health.

• Manage end-to-end delegated credentialing operations across an assigned portfolio of payors.
• Prepare, coordinate, and execute both pre-delegation and annual credentialing audits.
• Build and deliver reporting packages for submission to delegated entities & payors.

Grow Therapy is a company that serves as a trusted partner for therapists growing their practice, and patients accessing high-quality care. They are powered by technology as a three-sided marketplace that empowers providers, augments insurance payors, and serves patients with over ten thousand therapists and hundreds of thousands of clients across the country.

• Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
• Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
• Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.

Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.

• Communicate and provide education to members and providers on insurance plan benefits and digital health solutions.
• Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement.
• Accurately track and document work on a variety of internal software tools and platforms.

Evry Health is on a mission to bring humanity to health insurance. They are a high-technology health plan that expands benefits, increases access and transparency, and features a personalized, human approach. Evry Health is the major medical division of Globe Life (NYSE:GL) with more than 3,000 corporate employees and 15,000 agents.

• Manage a caseload of ECM members with complex behavioral health needs.
• Conduct in-person home visits and community-based meetings.
• Utilize brief behavioral health therapeutic interventions as necessary.

Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system. Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.

• Conduct intake assessments and facilitate virtual individual and group counseling sessions using Affect's evidence-based curriculum.
• Maintain timely, accurate documentation in the EMR system and collaborate with clinical supervisors on treatment planning.
• Ensure compliance with HIPAA and state regulations while providing crisis support and coordinated referrals.

Affect is transforming addiction treatment through an innovative, evidence-based digital program specializing in substance use disorders and mental health. They are a fast-paced, mission-driven startup with a supportive team culture focused on impact, collaboration, and innovation.

• Facilitate telephonic enrollment by presenting benefits and assisting prospects with completing enrollment.
• Maintain knowledge of Medicare, Medi-Cal, and SCAN benefits through required certifications and training.
• Initiate follow-up calls and manage prospect requests and CRM work lists to meet sales goals.

SCAN is a nonprofit health organization dedicated to keeping older adults healthy and independent. Serving over 500,000 people across six states with $8 billion in annual revenue, SCAN has a values-driven culture focused on compassion, innovation, and integrity.

• Build and maintain trust-based relationships with patients, providing longitudinal support and care coordination.
• Screen patients for behavioral health symptoms and help them navigate services like therapy and psychiatry.
• Use validated tools (PHQ-9, GAD-7) to monitor progress and adjust support strategies proactively.

Benchmark Health is a seed-stage, venture-backed public benefit corporation building a platform that connects people to behavioral health resources. Founded by serial entrepreneurs and psychiatrists, the company is a small startup with a mission to reimagine behavioral health at scale using AI.

• Speak with interested clients and walk them through simple benefit options.
• Help clients get set up with their chosen plans.
• Work remotely with flexible hours and no cold calling or micromanagement.

Global Elite Empire Consultants helps clients who have already requested information about their benefit options. The company offers a remote work environment with flexible hours and performance-based income, providing training and mentorship for its team.