Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.
Conduct high-volume telehealth intake appointments to assess patient goals and explain service offerings.
Manage scheduling, lab orders, prescription logistics, and EHR maintenance for a fully remote care team.
Drive patient engagement through strategic outreach, coaching, and issue resolution to ensure high satisfaction.
Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members that help prevent falls, reduce pain, and increase activity. The company is backed by leading investors including Andreessen Horowitz and Khosla Ventures and has a patient-centered care team.
Be the first point of contact for individuals seeking SUD treatment, creating a welcoming, non-judgmental experience.
Verify insurance eligibility and translate benefits and coverage into plain language patients can act on.
Proactively manage schedules, open patient charts, and shepherd new patients through onboarding with care and efficiency.
Steadfast Health was founded to establish a new standard of substance use disorder (SUD) care, focused on making low-barrier, high quality care accessible to all. The company is a startup funded by Google Ventures (GV) and launched out of Triple Aim Partners, emphasizing a patient-centered approach and a supportive culture.
Manage daily patient lists to ensure 100% panel outreach and track team progress toward check-in goals.
Process medical records, verify insurance eligibility, and coordinate care plans and referrals.
Send appointment reminders, research community resources, and provide real-time support to Care Navigators.
Isaac Health improves brain health at the population level by providing access to specialty dementia care services. Since 2022, they have scaled across the US with support from leading healthcare investors and achieved high patient outcomes.
Completes telephonic outreach to engage and schedule patients for health assessments.
Maintains call targets and metrics to ensure program success and volume goals are met.
Provides patient education and coordinates appointments and resources as needed.
Lumeris empowers value-based care, making healthcare safer, more affordable and personalized for providers, patients, and payers. The company is an EEO/AA employer with a focus on growth and employee engagement in a fast-paced environment.
Serve as a primary contact for incoming DME referrals, providing clear information on pricing, order status, timelines, and qualification requirements.
Advance referrals by reviewing documentation, identifying gaps, and securing clinical or insurance information.
Verify insurance eligibility, maintain patient accounts, and coordinate intake workflows across multiple communication channels.
CarepathRx advances pharmacy and care delivery alongside hospitals and health systems nationwide. The team is ambitious, compassionate, and invested in curious, resilient individuals who are motivated to grow, keeping patients at the heart of everything they do.
Manage client and provider rescheduling needs to optimize clinician availability.
Input scheduling changes and oversee staffing substitutions with high attention to detail.
Audit CentralReach codes and PTO usage for accurate payroll and utilization tracking.
Kind Behavioral Health provides Applied Behavior Analysis (ABA) services to improve the lives of children with autism. It is a rapidly growing organization that values thinking big, having fun, doing good, and being kind.
Handle inbound calls, chats, and web inquiries in both English and Spanish.
Conduct initial case screenings for auto accidents, slip and fall, and other personal injury cases.
Read and analyze medical records, accurately enter case information in CRM systems, and schedule appointments with attorneys.
Solvo Global is a company that provides staffing and outsourcing solutions. They focus on connecting talent with opportunities across various industries, emphasizing a collaborative and supportive work culture.
Schedule, track, and coordinate patient appointments and process community care consults using required systems.
Validate patient data, screen inquiries, and communicate with providers on community care rules.
Support quality customer service and follow scheduling, referral, privacy, and compliance standards.
International SOS Government Medical Services delivers healthcare, medical assistance, and emergency response worldwide, supporting organizational safety and workforce wellbeing. Founded in 1984 with operations across over 90 countries, the company emphasizes a commitment to operational readiness and compliance with federal programs.
You'll make 80–100+ daily outreach touchpoints via phone, SMS, and email to connect with members and guide them through the intake process with efficiency and warmth.
You'll own the member relationship from first outreach through handoff to the Care team, persuading undecided members with clear articulation of Leap's value.
You'll partner closely with Care Guides, Member Growth, and Care Operations, while having a real voice in how this function evolves as we grow.
Leap is a fast-growing benefits solutions company that is redefining employer specialty pharmacy by eliminating hidden markups and expanding access to high-quality infusion care. We partner with Fortune 500 companies and leading TPAs, and we're building an outlier team focused on real impact, energy, and commitment.
Make outbound calls to schedule appointments for preventative health screenings and assess high-risk patients.
Assist members with benefits, insurance information, and conduct surveys to enhance their healthcare experience.
Work remotely from home in a role that requires strong computer skills, empathy, and excellent customer service.
Carenet Health pioneers advancements across the healthcare consumer journey, interacting with 1 in 3 Americans daily. They have over 30 years of experience and foster a collaborative, innovative culture focused on growth and accountability.
Manage patient intake operations and referral coordination for home care services.
Schedule field staff visits and ensure compliance with state and federal regulations.
Handle insurance verification, authorization, and maintain positive referral source relationships.
By The Bay Health is a non-profit hospice and home health care provider established in 1975, emphasizing patient-centered medical decisions. The organization offers a spectrum of home-based services and values diversity, equity, and inclusion in its culture.
Manage high-volume inbound and outbound calls professionally, scheduling appointments and assisting patients.
Verify patient information, document interactions, and escalate complex issues while following HIPAA regulations.
Collaborate with clinical and administrative teams to ensure seamless patient experience and meet performance goals.
C2Q Health Solutions offers management services tailored to healthcare providers, drawing on leadership experience in administrative solutions for managed long-term care, home care, and community health plans. The company supports organizational growth with a range of functions, operating as a remote team.
Consistently practices Patients First philosophy, responding to questions, forwarding issues, and maintaining patient confidentiality per HIPAA.
Collects patient demographic information, schedules appointments, performs medical necessity checks, and provides out-of-pocket cost estimations.
Utilizes online systems for order retrieval, insurance verification, and accurate documentation in Epic; proactively analyzes account activity and suggests process improvements.
Northwestern Medicine is a leader in the healthcare industry, putting patients first in every interaction. It offers competitive benefits including tuition reimbursement, loan forgiveness, and 401(k) matching, and fosters a collaborative workplace.
Serve as a liaison between OHSU providers and patients, scheduling clinic visits and ancillary procedures while managing referrals and authorizations.
Handle high-volume incoming calls, faxes, and mail, ensuring prompt and professional communication with patients and referring providers.
Verify patient insurance eligibility, process prior authorizations, and follow up on denied claims to ensure smooth care coordination.
OHSU is Oregon's only public academic health center, providing patient care, research, and education. As Portland's largest employer, it fosters a multicultural and anti-racist workplace.
Schedule, cancel, and reschedule imaging appointments with prompt and courteous phone assistance.
Collect patient demographics, insurance, authorizations, and verify eligibility for imaging services.
Educate patients on exam protocols including medication limitations, labs, and preparation instructions.
Dignity Health Medical Foundation is a California nonprofit that provides comprehensive health care services. Dignity Health Advanced Imaging has 160 staff members and performs over 175,000 exams annually, focusing on quality imaging and compassionate care.
Serve as overflow support for multiple practices by answering and triaging incoming calls and messages from patients and stakeholders.
Support patient scheduling and follow-up, including no-show and cancellation tasks, and schedule reshuffles when needed.
Handle central communications intake and respond to voicemail and after-hours messages.
Diana Health is a network of modern women’s health practices partnering with hospitals to transform maternity and women's healthcare. They are an interdisciplinary team with strong collaborative care and operational support, focused on continuous learning and improvement.
Schedules patient appointments and collects demographic and insurance data via phone or in-person.
Verifies insurance eligibility, obtains authorizations, and educates patients on financial assistance.
Performs revenue cycle tasks such as payment collection and PBX switchboard operations.
Northern Arizona Healthcare provides healthcare services in the Flagstaff, AZ region. It employs a substantial workforce and emphasizes a customer-centric culture.
Monitor a specific group of patients and support them in achieving short and long term health goals.
Coordinate with providers to ensure patients' needs are met through remote monitoring technology.
Manage patient onboarding, device setup, data management, and quality assurance for remote monitoring programs.
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130 medical providers, caring for more than 200,000 patients statewide. Their mission is to help communities 'Live Better, Live Longer' through personalized healthcare, with a focus on preventing leading causes of death.
Provide a positive first impression to all callers and prospective clients by managing incoming calls and scheduling consultations efficiently.
Maintain clear and organized communication records, ensuring accurate calendar management and prompt forwarding of calls.
Demonstrate strong organizational and multitasking abilities while working independently and as part of a team in a fast-paced environment.
Job Duck connects talented, culturally diverse individuals with rewarding remote job opportunities at US-based companies. They are a lifestyle company that earned the Great Place to Work Certification every year since 2022, fostering a fantastic and supportive culture.