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Key Responsibilities:
- Answer incoming patient calls and provide professional, compassionate front-office support.
- Schedule, reschedule, and confirm patient appointments.
- Manage provider waitlists and fill appointment cancellations.
Required Qualifications:
- Previous experience as a Virtual Medical Receptionist in psychiatry.
- Hands-on experience using OptiMantra.
- Excellent English communication skills.
Non-Negotiables:
- Experience in a Mental Health or Psychiatry practice.
- Experience using OptiMantra.
SnappyCX
SnappyCX connects businesses with remote talent. This role supports a growing psychiatry practice seeking a virtual receptionist.