Call Center Scheduler

Responsibilities:

• Answer telephone calls promptly, pre-register new patients, and verify insurance eligibility.
• Schedule appointments with correct time and type, document reasons, and confirm details.
• Manage wait lists, reschedule cancellations, and return voicemails within 30 minutes.

Qualifications:

• High school diploma or equivalent and two years of experience in physician practice or customer service.
• Exceptional communication skills, empathy for patients, and problem-solving abilities.
• Proficiency in Microsoft Word and ability to work in a remote environment within specified states.

Compensation and Benefits:

• Hourly salary range of $19.00 to $28.50 based on experience and location.
• Eligible for performance-based incentive compensation and long-term incentives.
• Comprehensive health, financial, and other benefits supporting total well-being.