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Responsibilities:
- Schedule, cancel, and reschedule Veteran appointments with community providers.
- Process consults and referrals using VA systems (HSRM, PPMS, VistA/CPRS).
- Contact Veterans and community providers by phone and correspondence.
Qualifications:
- High school diploma or GED and minimum 1 year of scheduling experience.
- Basic medical terminology knowledge and typing speed of 50+ WPM.
- Proficient in Microsoft Excel and comfortable with EMR systems.
About Aptive Resources:
- Provides health care staffing and program support for VHA facilities across the U.S.
- Certified Service-Disabled, Veteran-Owned Small Business joint venture.
- Mission-focused, results-driven approach in the federal sector.
Aptive Resources
Aptive Resources provides health care staffing and program support for the Veterans Health Administration. They are a certified Service-Disabled, Veteran-Owned Small Business joint venture with an agile, mission-focused approach.