Member Growth Operations Associate Manager

Responsibilities:

• Execute and quality-check cross-channel campaigns across email, direct mail, and SMS.
• Manage campaign builds, QA, and vendor coordination for launches and ongoing operations.
• Maintain CML updates, Do Not Contact processes, and documentation.

Requirements:

• 4+ years of experience in marketing operations, campaign operations, or project management.
• Exceptional attention to detail and strong project management skills.
• Proficiency with email platforms like Braze, and familiarity with HTML is preferred.

Culture and Values:

• You are people-first, evidence-based, and take ownership of your work.
• You prioritize positive impact, transparency, and rapid iteration.
• You are adaptable and collaborate across teams to ensure accurate member communications.

Work Environment:

• Remote-first with office hubs in Denver and San Francisco.
• Compensation range for this role is $84,000 to $110,000.
• Security and privacy training provided due to HIPAA.