Provides senior-level support for referral processing and new patient scheduling workflows, including training and quality reviews.
Coordinates personnel operations by assisting with new employee checklists, orientation, and non-disciplinary coaching.
Supports administrative functions and customer service, including coverage during high-volume periods and escalations.
OHSU is Oregon's only public academic health center, providing patient care, groundbreaking research, and training the next generation of health care professionals. As Portland's largest employer, we offer opportunities to learn and advance across a system of hospitals and clinics.
Turn every customer message into clear, owned, and due-dated work using an internal scoping process.
Reproduce data and metric issues, gather evidence, and resolve directly or hand Engineering a clean, actionable ticket.
Monitor account KPIs, product usage, and trends to identify low engagement, risks, and opportunities for proactive follow-up.
Kairon is the execution layer for healthcare, turning fragmented claims and clinical data into workflows for ACOs and health networks to capture shared savings. We are a seed-stage team of under 10, AI-native by construction, working with live customers managing real patient populations.
Own and continuously improve operational processes that support Ro's frontline teams, partnering cross-functionally to increase efficiency and consistency.
Run day-to-day onboarding for clinical and non-clinical frontline teams, delivering a seamless new hire experience with multiple internal teams.
Own and operate the support desk for frontline teams, resolving tickets within SLA and strengthening self-service to reduce recurring needs.
Ro is a direct-to-patient healthcare company providing telehealth, labs, and pharmacy services nationwide. Since 2017, it has helped millions of patients and is consistently recognized as a top workplace in Health Care, New York, and for Women and Parents.
Own and evolve provider support workflows, automation, and data practices to enable provider success.
Partner with clinical leadership across the provider lifecycle from onboarding through retention.
Design systems and automation to reduce administrative burden and help prevent provider burnout.
They operate a high-impact telehealth platform focused on improving access to specialized care. The organization is growing and values operational excellence, clinician support, and innovation in workflow automation.
Act as strategic partner to senior leaders, owning complex calendars, meetings, and communications.
Manage travel, expenses, onboarding, and contracts while leveraging AI tools to streamline workflows.
Serve as gatekeeper and tech liaison, triaging email/Slack and coordinating high-stakes engagements.
Aledade PBC empowers independent primary care practices to thrive in value-based care by creating contracts across health plans. Founded in 2014, it has become the largest network of independent primary care in the country, with a remote-first, collaborative culture.
Lead end-to-end Tier 1 and Tier 2 contact center operations across Member, Broker, and Provider channels.
Manage a geographically distributed leadership team and build an inclusive, high-accountability remote culture.
Drive performance frameworks, workforce management, and technology strategy to scale service operations.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. Oscar fosters an inclusive, high-accountability remote culture and is an equal opportunity employer.
Actively assess health plan core administration and operations to identify root-cause drivers of cost, quality, and compliance gaps.
Translate findings into a future-state roadmap and business blueprint that positions BPaaS as a path to improved efficiency and compliance.
Quantify the opportunity with financial models (ROI, IRR, cost-benefit) and build the business case for operations leadership.
HealthEdge provides a BPaaS operating model for health plans to improve efficiency, compliance, and operational outcomes. The company operates remotely and values transformation expertise and collaborative advisory engagements.
Lead complex customer-facing consulting engagements for health plan customers, owning strategy from discovery to executive readout.
Analyze data to quantify operational, financial, and product adoption impact for customers.
Mentor consultants and develop reusable assets to advance the consulting practice.
NASCO provides technology solutions and consulting services for healthcare payers, helping health plans realize value from its product portfolio. The company supports a fully remote workforce and offers comprehensive benefits, with a focus on work-life balance.
Own daily execution of the chase queue, monitoring retrieval rates and AID ownership across roughly one million annual chases.
Oversee AI-enabled voice agent performance and adjust workflows to improve retrieval yield while reducing provider abrasion.
Manage staffing models, capacity forecasts, and serve as the operational point of contact for the customer retrieval relationship.
Reveleer provides a unified platform for risk adjustment, quality improvement, clinical intelligence, and member management, helping health plans and provider organizations navigate value-based care. The company is trusted by over 80 customer organizations nationwide and combines regulatory expertise with human-in-the-loop AI to support documentation integrity and operational readiness.
Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.
Serve as the day-to-day point of contact for NPs and Sprinters on timesheet, mileage, and documentation questions
Maintain clinical employee attendance, call-off, and workforce planning trackers
Participate in internal audits and flag workflow inefficiencies to support scaling field operations
Sprinter Health expands access to healthcare by delivering hybrid in-home and virtual care powered by technology and data products. The rapidly scaling team of technologists, clinicians, and operators has served 1M+ patients across 15+ states, backed by leading investors.
Partner with Customer Success to deliver measurable 340B outcomes for a portfolio of clients.
Lead implementations, manage timelines, and ensure consistent execution across client workflows.
Analyze data to surface trends, optimize referral capture, and drive client performance.
NuvemRx helps community health providers simplify pharmacy operations with software, intelligence, and expert support. It is a fast-growing, mission-driven company that values ownership, collaboration, integrity, and service.
Design and operationalize infrastructure for new markets and service lines, including vendor setup, tooling, and workflows.
Translate care model standards into operational workflows and support go-live stabilization.
Drive improvements across care delivery workflows, enrollment operations, and cross-team coordination.
Daymark Health is a value-based oncology company redefining the cancer care experience for patients, providers, and health plans. The company is backed by notable investors and led by CEO Dr. Justin Bekelman, with a team of oncology and value-based care leaders.
Lead workforce forecasting, staffing, and scheduling initiatives across multi-site healthcare operations.
Partner with operations, finance, data services, and IT to optimize staffing strategies and improve volume forecasting.
Develop standard processes and best practices for scheduling and time tracking systems to drive efficiency and team member experience.
GoHealth is a multi-site healthcare organization providing urgent care services across over 250 centers nationwide. The company fosters a culture of collaboration, innovation, and accountability.
Lead a non-clinical outreach team, overseeing daily operations and EHR/platform administration.
Monitor KPIs, manage escalations, and implement workflow improvements for patient engagement.
Coach, mentor, and develop a remote team while fostering an inclusive, patient-centered culture.
Aledade PBC is a public benefit corporation that empowers independent primary care practices to thrive in value-based care. Founded in 2014, the company has grown into the largest network of independent primary care in the country, fostering a remote-first, collaborative, and inclusive culture.
Owning client onboarding, operational support, and service delivery for assigned clients from go-live through steady state.
Managing delegated services including Eligibility, UM, PHM, Claims, Quality, CX, and Credentialing, ensuring compliance.
Tracking SLA performance, preparing report-outs, and serving as escalation owner for client operational issues.
Guidehealth is a data-powered healthcare company using AI and predictive analytics to make great healthcare affordable and improve patient outcomes. It is a physician-led, fully remote organization that values empathy, collaboration, and continuous learning.
Own forecasting, capacity planning, and analytics across our virtual clinic for all key roles.
Monitor queues and staffing in real time, making intraday adjustments and flagging risks to operations.
Leverage in-house AI tools and LLMs to generate, validate, and refine forecasts against historical performance.
CareTalk Health is a virtual-only national medical practice delivering chronic care management and preventive care to Medicare members through health plan partnerships. We are a remote-first telehealth practice that combines clinical operations with AI-powered tools in an inclusive, collaborative environment.
Conducts outreach to members, prescribers, and infusion providers to facilitate site-of-care transitions and support informed healthcare decisions.
Manages case workloads, tracks referral progress, and coordinates with internal and external stakeholders to ensure timely service delivery.
Documents activities, identifies barriers, and contributes to process improvements to enhance program effectiveness and member outcomes.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. It replaces fragmented, outdated systems with a unified claims processing architecture to drive operational efficiency for millions of Americans.
Hire and manage a team of Oscar colleagues with direct responsibility for performance management, growth, and development.
Monitor operational KPIs, conduct root-cause analysis, and construct action plans to drive team performance.
Serve as a central communicator by leading team huddles and connecting colleagues to Oscar's mission, vision, and values.
Oscar is a health insurance company built around a full stack technology platform and a relentless focus on serving members. They started in 2012 to create a kind of health insurance company that behaves like a doctor in the family, fostering an inclusive culture where people can be their most authentic selves.
Use data-driven insights to drive strategic change and optimize workflows for the revenue cycle management team.
Collaborate with cross-functional teams including Product, Engineering, and Operations leadership to improve efficiency and scalability.
Lead and coach a remote team of up to 20 employees, fostering a winning team culture and managing performance.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Alma, a Spring Health Company, simplifies access to high-quality, affordable mental health care, with over 20,000 therapists in its network and recognized as one of Inc's Best Workplaces.