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Key Responsibilities:
- Actively engage with teams to assess health plan core administration and operations, identifying root-cause drivers of cost, quality, and compliance gaps.
- Review findings into a future-state roadmap and business blueprint that positions BPaaS as the path to improved efficiency, compliance, and operational outcomes.
- Quantify the opportunity with financial models (ROI, IRR, cost-benefit) and build the business case credible to finance and operations leadership.
What You Need:
- 10+ years in health plan operations leadership or consulting focused on claims, enrollment, billing, and member/provider service.
- Experience evaluating transformation initiatives and diagnosing why a program is stalled or ready to scale.
- Working knowledge of core administrative platforms (e.g., HealthRules Payer, Facets, QNXT) and financial modeling discipline.
Why HealthEdge:
- Build and sustain relationships with client stakeholders from analyst to C-suite, adapting narrative and detail level.
- Bring outside-in perspective on competitive intelligence, regulatory shifts, and platform capabilities.
- Work in a remote-first environment across multiple time zones with a focus on transformation and advisory.
Work Environment:
- Remote, US-based role with travel dependent on company needs.
- Long periods of sitting/standing in front of a computer using video technology.
- Hybrid or remote work across multiple time zones.
HealthEdge
HealthEdge provides a BPaaS operating model for health plans to improve efficiency, compliance, and operational outcomes. The company operates remotely and values transformation expertise and collaborative advisory engagements.