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Job Summary:
- Leads workforce planning, staffing, and scheduling initiatives across the organization.
- Partners with Operations, Finance, Data Services, IT, and People teams to improve volume forecasting accuracy.
- Drives consistent scheduling practices that support operational performance and growth.
Qualifications:
- Bachelor’s degree required; experience may be considered in lieu of degree.
- 3+ years of workforce management or scheduling experience in multi-site environment.
- 5+ years of healthcare experience with scheduling in a medical environment.
Essential Duties:
- Own execution and improvement of workforce forecasting processes and disseminating forecasts.
- Develop processes for market schedulers to adhere to schedule templates and staff to model.
- Create and distribute monthly reports on scheduling compliance and staffing to model.
GoHealth
GoHealth is a multi-site healthcare organization providing urgent care services across over 250 centers nationwide. The company fosters a culture of collaboration, innovation, and accountability.