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Responsibilities:
- Own knowledge base health, governance, and architecture.
- Map the end-to-end member journey and partner with Product.
Experience Required:
- 5+ years in knowledge management, process mapping, or health tech operations.
- Familiarity with Zendesk, Salesforce, and process mapping tools.
Who You Are:
- Systems thinker who solves messy processes and knowledge gaps.
- Member-centric, data-driven, and self-directed.
OneImaging
OneImaging provides a concierge approach to radiology services, offering a premium network of over 5,000 vetted providers across 48 states that reduces imaging costs by 60-80%. The company is focused on transparent, affordable healthcare access and values data-driven, member-centered problem solving.