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Role Overview:
- Execution-focused leader supporting patient access operations across new and existing sites.
- Reports to the Director of Patient Access Optimization and Implementation and supports enterprise-wide improvement.
Key Responsibilities:
- Lead on-site implementation training, new facility openings, and post-go-live stabilization.
- Conduct structured operational reviews, develop action plans, and track progress through resolution.
- Analyze patient access metrics, identify risks, and deliver performance summaries to leadership.
Qualifications:
- Minimum 3 years of patient access experience in an emergency department required.
- Experience with electronic medical records required; Epic preferred.
- Strong presentation, communication, and workflow compliance skills.
Work Environment:
- Remote role with approximately 30% multi-state travel.
- Onsite support may be required during go-live periods and may involve exposure to contagious illnesses.
Intuitive Health
Intuitive Health pioneered the combined emergency room and urgent care model, setting a new standard for ambulatory care. Serving more than 1 million patients annually, the company partners with leading health systems to operate retail facilities that integrate urgent care and emergency services under one roof.