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Role Overview:
- Build and manage relationships with healthcare and clinical research organizations.
- Oversee the full post-sales journey from onboarding to renewal.
Key Responsibilities:
- Develop strategic account plans and conduct business reviews.
- Drive product adoption and address usage barriers.
- Manage renewals and identify expansion opportunities.
Requirements:
- 3+ years in Customer Success, Account Management, or clinical research technology.
- Strong communication, problem-solving, and data-driven skills.
Partner Company
This partner company provides innovative clinical trial management technology for healthcare and clinical research organizations. They foster a collaborative, inclusive, and technology-driven culture with multidisciplinary teams.