Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
Train customers directly and configure product builds during the implementation phase.
Collaborate with internal teams and clients to ensure successful onboarding and project delivery.
Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.
Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.
Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.
Leads end-to-end project planning and delivery for small to medium customer implementation projects. - Serves as primary project contact, building trust through transparent communication and proactive issue resolution. - Creates and maintains project documentation including plans, status reports, and risk assessments.
Intelerad provides medical imaging solutions to streamline healthcare information flow. With nearly 800 employees across four countries, we empower over 2,000 healthcare organizations to improve patient outcomes.
Lead the implementation and configuration of EHR software solutions for LTPAC customers, translating business requirements into effective system setups.
Deliver high-quality training and change management support to ensure user adoption and maximize value from the solution.
Act as the principal liaison between customers and internal teams, managing project communication and resolving configuration issues.
PointClickCare is a healthcare technology company that provides electronic health record (EHR) solutions for long-term and post-acute care providers. It is a large enterprise with a collaborative culture, offering remote work flexibility and a focus on employee development.
Manage project teams implementing Veeva Clinical Data Software, ensuring timelines, budgets, and deliverables.
Collaborate with cross-functional teams and customers to understand Clinical Data requirements.
Identify risks, track mitigation strategies, and deliver progress reports to stakeholders.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
Own customer implementations end-to-end, from kickoff through configuration, testing, launch, and handoff.
Blend structured project management with hands-on technical implementation, configuration, and troubleshooting.
Build and standardize the implementation process, collaborating across Support, Product, Engineering, and Solutions Engineering.
Auto Integrate makes leased vehicle maintenance frictionless for millions of customers across the USA and Canada by providing a platform that powers the North American fleet management service industry. The business is managed by a small, global team within Fleetio, combining the resources of a scaled SaaS company with the agility of a niche market leader.
Serve as the primary post-sales liaison and trusted advisor for assigned customers, managing the entire customer lifecycle from contract signing through implementation and renewals.
Collaborate with cross-functional teams including Sales, Agile Leads, and technical teams to ensure smooth project execution, resource allocation, and financial oversight.
Identify and drive upsell opportunities within existing customer accounts while maintaining high customer satisfaction and retention.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our culture emphasizes respect, inclusion, and belonging.
Manage project scope, schedules, budgets, issues, and risks for SaaS implementations.
Collaborate with cross-functional teams and customers to define project requirements.
Track project KPIs and report on portfolio performance, ensuring successful delivery.
Simpplr is an AI-powered intranet platform that unifies the digital workplace, bringing people, knowledge, and apps together. Trusted by over 1,000 organizations, it offers a supportive, growth-oriented culture with a flexible work model.
Guide enterprise clients through successful implementation and early stages of their customer journey.
Lead onboarding projects from planning through adoption, keeping timelines and stakeholders aligned.
Coordinate cross-functional internal teams and provide product education to ensure smooth client experience.
Our partner company provides compliance solutions, including KYC, transaction monitoring, and AML services. They operate globally with a remote-first culture, valuing diversity and offering professional development, flexible hours, and team offsites.
Support Technical Account Managers and Agile Leads in planning, executing, monitoring, and closing customer projects while ensuring scope, schedule, budget, and quality stay on track.
Manage project financials, integrated schedules, resource forecasts, and governance documentation, analyzing variances and preparing executive-level reporting.
Coordinate communication among customers, delivery teams, and leadership, escalating risks early and driving continuous process improvements.
A healthcare technology organization focused on improving the way healthcare data is managed and exchanged. The company fosters a supportive, inclusive environment that values diversity, belonging, and authentic contributions.
Serve as the main point of contact for TPA clients during new group implementations, gathering requirements and documenting them in standard templates.
Maintain detailed project plans and open items logs, coordinating day-to-day tasks for Implementation Managers and Specialists to ensure productivity.
Act as a liaison between internal teams (contracting, invoicing) and the Implementation Team, providing go-live support and participating in post-go-live improvement discussions.
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management sector with a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, SmithRx fosters a mission-driven, collaborative culture guided by integrity, courage, and togetherness.
Own customer implementations from kickoff to successful launch.
Learn each customer's business and configure Distill around their goals.
Guide customers through onboarding, training, and adoption to drive value.
Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.
Lead seamless implementations and coordinate cross-functional go-lives.
Drive high-impact onboarding through launch strategies and engagement campaigns.
Own ongoing employer relationships as the strategic account owner.
We are building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges. We onboard 1,000 new patients daily, conduct 30,000 virtual visits per week, and are backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective.
Serve as the primary operational contact and trusted advisor for customers, ensuring successful delivery and adoption of enterprise solutions.
Lead cross-functional initiatives with Product, Engineering, and Support teams to resolve challenges and drive customer success.
Manage customer health, escalations, and strategic growth initiatives to maximize value from technology investments.
Our partner company delivers enterprise technology solutions that help organizations optimize business processes and achieve measurable outcomes. With a focus on collaboration and innovation, the company fosters an inclusive culture and supports remote work across the United States.
Lead end-to-end implementation projects for benefits solutions, coordinating activities from initiation to delivery.
Serve as the primary client advocate, analyzing requirements and customizing solutions for midsize clients.
Manage project scope, timelines, and risks while collaborating with cross-functional teams and external partners.
The company provides benefits solutions for midsize clients, focusing on health plan implementations. It emphasizes collaborative, consultative client service and a culture of continuous improvement.
Lead and coordinate technical and non-technical teams to manage multiple projects simultaneously.
Create detailed project plans, communicate status to stakeholders, and ensure alignment with technical roadmaps.
Act as a bridge between technical and business teams, leveraging tools like Monday.com, JIRA, and Scrum methodologies.
Privia Health is a technology-driven physician enablement company that partners with medical groups to optimize practices and improve patient care. It is led by top industry talent and uses cloud-based technology to reduce costs and improve outcomes.
Lead the successful delivery of SaaS implementations for clients in automotive and heavy-duty industries.
Oversee project managers and take ownership of end-to-end project delivery from initiation to post-launch.
Drive alignment across development, QA, business, and client stakeholders using Agile methodologies.
They provide SaaS implementations for clients in the automotive and heavy-duty industries. They foster a collaborative, Agile culture focused on innovation and continuous improvement.
Own the end-to-end implementation project for PetDesk customers, ensuring a seamless onboarding experience.
Use a customer success-based conversation approach to educate customers on improving processes and saving time.
Conduct comprehensive training sessions to effectively teach customers how to use PetDesk's software features.
PetDesk provides client communication software for veterinary clinics to communicate with pet owners. The company is a remote-first employer with a personable, consultative culture and values delivering exceptional customer experiences.
Lead end-to-end Enterprise Epic implementations across Revenue Cycle applications, overseeing design, build, testing, training, go-live, and stabilization.
Partner with hospital leadership and clinical stakeholders to align workflows and ensure successful adoption of best-practice processes.
Supervise and mentor analyst teams, driving milestone execution, risk mitigation, and smooth transition to production support.
Prime Healthcare is an award-winning health system headquartered in Ontario, California, operating 55 hospitals and over 360 outpatient locations across 15 states. They are one of the nation’s leading health systems with over 60,000 employees and physicians, dedicated to delivering high-quality care.