Delivery Operations Specialist

Role Overview:

• This is a newly created delivery operations role supporting customer project execution in a growing healthcare technology environment.
• You will work closely with Technical Account Managers, Agile Leads, delivery teams, customers, and leadership throughout the project lifecycle.

Key Responsibilities:

• Maintain integrated project plans, financial forecasts, resource demand, and governance documentation to ensure accurate project visibility.
• Analyze financial and operational variances, identify risks, and recommend corrective actions to delivery leaders.
• Coordinate customer meetings, action items, and change requests while managing communication across all stakeholders.

Qualifications:

• 4–5+ years of experience in IT, software implementation, healthcare technology, or professional services environments.
• Strong knowledge of project management practices, budgeting, forecasting, and enterprise systems like Klient PSA, Jira, or Microsoft Project.
• Excellent analytical, organizational, and stakeholder-management skills with CAPM or PMP certification preferred.

Benefits:

• Fully remote work environment within the United States with flexible time-away policy.
• Competitive salary, medical benefits, 401(k), life and disability insurance.
• Access to professional development programs, including FHIR-focused learning and Skillsoft resources.