Source Job

• Lead multiple customer implementation projects of varying complexity from kickoff to successful production launch.
• Manage scope, schedule, milestones, customer expectations, and risks throughout the implementation lifecycle.
• Serve as the primary customer contact, translating business objectives into scalable platform configurations and best practices.

Amwell provides a technology-enabled care platform for digital health services, transforming healthcare through innovation and clinical excellence. With nearly two decades of service to major healthcare organizations, the company fosters a collaborative, customer-focused culture that values teamwork and continuous improvement.

• Support cross-functional teams during implementations to build and manage pharmacy benefit plans on various platforms.
• Work with clients to identify and understand benefit plan requirements, and maintain accurate benefit configuration.
• Provide troubleshooting support for claims adjudication and collaborate with teams to improve member experience.

SmithRx is a rapidly growing health-tech company disrupting the pharmacy benefit management sector with a next-generation drug acquisition platform. With hundreds of thousands of members onboarded since 2016, they have a mission-driven and collaborative culture inspiring employees to do their best work.

• Provide administrative and logistical support across multiple federal and state client contracts and projects.
• Monitor and maintain project databases to ensure accurate and up-to-date program information.
• Coordinate meetings, document compliance, and communicate with clients, consultants, and government stakeholders.

This company provides project support services to federal and state government clients, working with scientific professionals and consultants. The culture is collaborative, innovation-focused, and fully remote with opportunities to impact government programs.

• Support pharmacy benefit operations by coordinating clinical and administrative workflows.
• Review documentation and communicate with members, providers, and internal stakeholders.
• Ensure accurate and compliant processing of pharmacy benefit requests.

We are an innovative company striving to reduce the cost of healthcare. We have a tight-knit culture based on an outward mindset and are growing quickly.

• Plan, direct, and coordinate project activities to ensure objectives are met within time and budget.
• Serve as the primary point of contact with key customers for software implementation projects.
• Build detailed project plans, manage risks, and lead cross-functional teams to successful delivery.

GHX enables better patient care and billions in savings for the healthcare community by automating supply chain business processes. The company is privately owned, operates in the US, Canada, and Europe, employs over 1,000 people, and fosters a collaborative and innovative culture.

• Support Project Managers in planning, tracking, and delivering client-facing technology projects, maintaining schedules, documentation, and status reports.
• Coordinate project meetings, prepare agendas, capture notes, and ensure follow-up actions are completed.
• Track progress against scope, schedule, budget, and client commitments, escalating risks and variances promptly.

Myriad360 is a technology solutions provider that challenges and enables its employees to achieve great things. The company is consistently listed among Inc & Crain's 'Best Places to Work' and fosters an inclusive culture with an accessible executive team.

• Manage partner communications, shared inboxes, and ServiceNow support for the Claims team within the HQR contract.
• Coordinate operational activities across Product, Engineering, and CMS stakeholders to ensure inquiries are routed and resolved.
• Develop knowledge management documentation and process improvements to streamline recurring support needs.

Bellese is a mission-driven digital services company committed to pioneering innovative technology solutions in civic healthcare. Operating with a collaborative, remote-first culture, they focus on making a meaningful impact on public health outcomes through service design and product thinking.

• Coordinate tasks and provide administrative support to project teams within the PMO.
• Track project progress, prepare reports, and ensure work is completed on time.
• Review project requirements and identify interdependencies with internal and external teams.

RedHelm is a technology partner delivering offensive and defensive cybersecurity alongside full-stack IT services. The company fosters a culture of innovation, accountability, and collaboration.

• Provide administrative support to Project Managers and coordinate with field teams, clients, and subcontractors.
• Maintain project schedules, manage documentation on SharePoint and Teams, and prepare reports and presentations.
• Handle confidential information, compile data for analysis, and ensure compliance with document management procedures.

Accenture helps organizations develop and deliver capital projects including factories, grids, and public infrastructure. The company is a large global professional services firm with a culture that values innovation, collaboration, and diversity.

• Assist patients with enrolling in our Prescription Payment Plan and verifying eligibility.
• Coordinate with pharmacies to apply benefits and reduce out-of-pocket costs.
• Guide patients through renewals and updates to ensure continued access.

We are a team dedicated to improving access to affordable prescription medications for patients. We partner with insurance companies, healthcare providers, and pharmacies to reduce the financial burden of medications, ensuring patients can access treatments without excessive costs.

• Provide clear, empathetic assistance to members regarding pharmacy benefits and medication access.
• Resolve complex issues by collaborating with cross-functional teams and handling sensitive cases.
• Document all interactions accurately and adhere to HIPAA and privacy policies.

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. They have a tight-knit culture based on outward mindset and are growing quickly.

• Operate as the lead point of contact for assigned partners, maintaining strong relationships and acting as a trusted advisor.
• Manage partner initiatives, including contract management, negotiation, and product expansion, while coordinating with internal teams.
• Oversee partner transactions, analyze key metrics, and ensure timely delivery of solutions according to contractual commitments.

HealthEquity's mission is to save and improve lives by empowering healthcare consumers. The company is a notable player in the health benefits space, fostering a culture of innovation and collaboration among its team members.

• Manage post-sale success and retention of assigned clients as a trusted advisor to operational leadership.
• Build client success plans, coordinate cross-functional teams, and drive resolution of escalated issues.
• Identify product gaps and attrition risks, complete reporting, and support data activities for client goals.

SmithRx is a venture-backed health-tech company disrupting pharmacy benefit management with a modern drug acquisition platform. Since 2016, it has onboarded hundreds of thousands of members and fosters a mission-driven, collaborative culture.

• Provide support to participants and clients regarding eligibility, benefits, claims, and general plan inquiries via phone and email.
• Document all customer interactions accurately in the call tracking system and navigate multiple systems to assist customers.
• Maintain confidentiality in accordance with HIPAA standards and contribute to a positive, team-oriented environment.

Point C is a National third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company focused on innovative cost containment strategies.

• Coordinate logistics for Oregon's perinatal substance use disorder program, including scheduling, travel arrangements, and reimbursements.
• Provide quality improvement coaching and support to hospitals, clinics, and treatment programs using QI tools.
• Support program evaluation, budget tracking, and reporting for funders and stakeholders.

OHSU is Oregon's only public academic health center, providing patient care, groundbreaking research, and training for health care professionals. As Portland's largest employer, it offers opportunities to learn and advance across a system of hospitals and clinics in Oregon and Southwest Washington, with an inclusive and welcoming culture.

• Manage end-to-end implementation projects, including planning, resource allocation, and risk assessment.
• Train customers directly and configure product builds during the implementation phase.
• Collaborate with internal teams and clients to ensure successful onboarding and project delivery.

Surgimate is an enterprise SaaS company in digital health, providing tools for surgical scheduling and coordination. The remote-first team is distributed across the US with R&D centers in Israel and India, offering flexible work and opportunities for meetups and volunteering.

• Manage customer implementations from post-sale handoff through go-live, coordinating configuration, data migration, training, and launch readiness.
• Guide customers through Prospyr setup, including providers, scheduling, services, payments, inventory, and integrations.
• Deliver role-based training and ensure customers have strong platform knowledge and clean workflow transitions.

• Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules, ensuring proper system functionality and quality.
• Prepare employee and employer communication documents, triage client tickets, and resolve data discrepancies with external vendors.
• Audit system data from various sources, produce summary and detailed reporting, and prioritize tasks effectively in a fast-paced environment.

bswift is a leading benefits administration company that simplifies the complex world of employee benefits with cloud-based technology and services. The company serves thousands of companies and millions of people nationwide, fostering a fun, flexible, and creative environment that values excellence, accountability, and superior service.

• Provide first-level support to health insurance agents and clients via phone, email, and chat.
• Efficiently categorize and prioritize incoming requests to ensure timely resolution or escalation.
• Accurately document interactions and gather feedback to improve processes and service delivery.

Spark Advisors builds healthcare tech for a system that desperately needs it, helping independent Medicare advisors guide seniors through complex coverage decisions. We are the fastest-growing Medicare platform in the country, backed by top investors and recognized as one of Inc. Magazine's Best Workplaces of 2025.

• Manage project teams implementing Veeva Clinical Data Software, ensuring timelines, budgets, and deliverables.
• Collaborate with cross-functional teams and customers to understand Clinical Data requirements.
• Identify risks, track mitigation strategies, and deliver progress reports to stakeholders.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.