Own the success, retention, and growth of a portfolio of health plan clients.
Lead recurring client meetings, executive business reviews, and performance discussions.
Identify client risks, performance gaps, and emerging needs, and drive plans to address them.
Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.
Serve as a trusted advisor to strategic healthcare clients, building relationships and driving adoption.
Develop and implement customer success plans to ensure measurable outcomes and retention.
Analyze customer data to provide insights and drive product improvements.
Luma Health builds technology to simplify healthcare access and delivery. They are a growth company with a fast-paced startup environment that values inclusivity.
Lead day-to-day management of publications and medical affairs accounts as the primary client contact.
Oversee delivery of projects including meetings, congress activities, abstracts, manuscripts, and training materials.
Build client relationships, manage budgets, identify growth opportunities, and mentor junior team members.
Ashfield MedComms is a global leader in the medical communications space, serving pharmaceutical clients across medical affairs, publications, and commercial. As part of Inizio Medical, they have a network of agencies offering scale and expertise, with an inclusive culture focused on flexibility.
Build and maintain customer relationships, leading account teams to deliver results that demonstrate value.
Manage financial aspects of accounts including revenue goals, cost of care, and contract compliance.
Identify opportunities for additional services and develop strategic business plans for long-term client retention.
Prime Therapeutics is a pharmacy benefit manager (PBM) focused on connecting care and reimagining pharmacy solutions. The company values a purpose-driven culture and aims to simplify healthcare.
Develops and maintains trusted advisor relationships with existing customers and stakeholders to enhance retention.
Supports complex, high-profile accounts, collaborating with internal teams and external partners for best-in-class service.
Analyzes client requirements, drives issue resolution, and facilitates benefit changes with operational ownership.
Navitus is a pharmacy benefit manager (PBM) alternative dedicated to removing cost from the drug supply chain to make medications more affordable. The company is committed to diversity, creativity, and growth, fostering a team-oriented culture.
Partner with senior team members to leverage account management systems and dashboards to identify opportunities for revenue growth.
Consult with clients on planning, executing, and analyzing tailored engagement strategies to drive member activation and retention.
Lead client engagement initiatives, collaborating with Marketing and cross-functional teams to design events and support new account implementations.
Crossover Health is a national, team-based medical group delivering an innovative Primary Health model that integrates primary care, physical medicine, mental health, and more. The company focuses on wellbeing and prevention, and it is building a community of members that embraces healthcare as a proactive part of their lifestyle, fostering a collaborative and interdisciplinary culture.
Lead seamless implementations and coordinate cross-functional go-lives.
Drive high-impact onboarding through launch strategies and engagement campaigns.
Own ongoing employer relationships as the strategic account owner.
We are building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges. We onboard 1,000 new patients daily, conduct 30,000 virtual visits per week, and are backed by top-tier investors including Google Ventures, Semper Virens, and Emerson Collective.
Serve as a trusted advisor and primary customer advocate, building strong relationships.
Lead customer onboarding, training, and adoption to ensure value realization.
Proactively identify customer needs and partner with cross-functional teams to improve retention.
DrFirst empowers providers and patients through intelligent medication management solutions. They are a successful Healthcare IT company experiencing significant growth, with a collaborative culture of smart colleagues.
Serve as a trusted advisor to key accounts and support new client onboarding.
Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.
Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
Own end-to-end lifecycle for top-tier partner accounts from onboarding through renewal/expansion.
Build and execute multi-year strategic partner plans aligned with partner business objectives.
Serve as trusted advisor to partner executives and lead cross-functional resolution of complex issues.
Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. They are a growing team with a culture that values personal and professional growth, offering events like Food Truck Fridays.
Manage and develop existing client accounts to ensure satisfaction and generate referrals and new business opportunities.
Oversee the entire RFP process from identification to submission and follow-up, while managing case study portfolios.
Achieve individual KPIs and targets quarterly and annually, while advising clients and negotiating contracts.
The Medicus Firm (TMF), part of M3USA, is a national healthcare recruitment firm focused on providing efficient and effective recruiting services to hospitals and healthcare employers nationwide. One of the largest physician recruitment companies in the US, TMF has won the Best of Staffing Client Satisfaction award nine times and fosters a collaborative, award-winning culture.
Own day-to-day relationships across an assigned portfolio of provider and hospital clients.
Build strong relationships with practice administrators, revenue cycle leaders, CFOs, and other client stakeholders.
Conduct regular business reviews and present updates on service performance and key revenue cycle metrics.
Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. They are an equal opportunity employer that values client success and revenue cycle excellence.
Manage a portfolio of SMB customers, building long-term relationships and driving adoption.
Conduct regular check-ins to assess satisfaction and guide customers through challenges.
Identify upsell and renewal opportunities while acting as the voice of the customer internally.
This partner company provides technology solutions and customer success services to small and medium-sized businesses. They foster a collaborative, people-first culture with autonomy and opportunities for growth.
Manage a book of assigned clinics and health systems, developing strong relationships with key providers.
Drive provider engagement and retention through education, data insights, and identifying growth opportunities.
Collaborate cross-functionally with Sales, Ops, and Clinical teams while maintaining accurate records in CRM.
Strive Pharmacy is a personalized compounding pharmacy that creates custom medications tailored to individual patients. They are a growing company with a culture focused on human connection and individualized care.
Manage partner accounts, drive growth, and serve as the primary bridge between sales, operations, and clinical teams.
Own program metrics, performance analytics, and identify optimization opportunities to ensure program health.
Lead end-to-end implementation of new partnerships and resolve escalations proactively.
Jukebox Health partners with health plans to make homes safer and more accessible for older adults and high-needs populations. It is a fast-growing healthcare services company backed by top venture capital firms like Valtruis and The Home Depot.
Owns and executes strategic client plans for Xsolis' largest health system clients, including retention, renewal, and growth.
Serves as the primary strategic advisor to senior client leaders across clinical, operational, IT, finance, and managed care.
Leads cross-functional resources to drive value realization, product adoption, and long-term partnership success.
Xsolis is an AI-driven technology company reducing healthcare administrative waste by enabling collaboration between providers and payers. It is a fast-growing private company recognized on the Inc. 5000 and Deloitte Fast 500 lists, with a passionate culture.
Lead strategic reviews and resolve operational frictions for top US health insurance clients.
Build relationships with client leaders in Claims, Quality, and Member Experience.
Collaborate with sales to identify expansion opportunities and maintain high Net Promoter Scores.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024, and our solutions are used in over 20 countries.
Drive revenue growth by managing enterprise accounts and self-sourcing new partners.
Act as a trusted advisor to executives, providing custom compounding solutions.
Lead onboarding and training for new accounts to ensure smooth integration.
Strive Pharmacy is a personalized compounding pharmacy that creates custom medications tailored to individual patient needs. The company is growing and emphasizes a culture of personalized care and genuine partnership, with benefits like healthcare coverage and 401(k) matching.