Source Job

• Build and maintain strong, resilient relationships with clients based on trust, transparency, and partnership.
• Interpret client requirements and translate them into clear technical details for delivery teams.
• Identify opportunities to cross-sell additional services that address evolving client needs.

Heller Consulting is a technology consulting firm that helps nonprofit organizations use technology more effectively. The company offers a collaborative, inclusive remote culture with a focus on mission-driven work.

• Develop and nurture relationships with clients to ensure successful campaigns.
• Be a trusted advisor on our DemandFactor offerings.
• Collaborate with internal experts and sales to deliver excellent results.

We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.

• Manage and grow a portfolio of existing customers across Remote's full product suite, including EOR, Global Payroll, and Contractor of Record.
• Drive expansion by cross-selling and upselling, building relationships with multi-stakeholder organizations.
• Serve as a trusted advisor to senior buyers, navigating multi-threaded deals and solving for customer needs.

Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a distributed workforce across 6 continents and a culture focused on async work and innovation, Remote fosters a diverse and inclusive environment.

• Manage account health, run ROI analysis, and lead business reviews with customers.
• Serve as primary point of contact from implementation, building lasting customer relationships.
• Identify and pursue contract expansion by matching customer needs to Plenful's offerings.

Plenful builds AI workflow automation for healthcare operations, serving 90+ health systems. Backed by $50M Series B from top investors, they have a mission-driven, world-class team focused on transforming healthcare.

• Own inbound customer opportunities from the first conversation through onboarding and drive account growth across existing accounts.
• Build trusted, long-term relationships with engineering teams and become their primary point of contact.
• Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes.

Namespace builds a developer infrastructure platform that accelerates builds and CI/CD for engineering teams, making them dramatically faster and more cost-effective. They are a small, expert team that values transparency, grit, and execution, and have already accelerated hundreds of companies worldwide.

• Manage renewals, upsells, and day-to-day relationships across a large portfolio of accounts, prioritizing by risk and value.
• Run the renewal pipeline, negotiate commercial terms, and spot expansion opportunities for additional frameworks.
• Partner cross-functionally with Customer Success, Sales, and Finance to unblock renewals and keep forecasts accurate.

Sprinto is an autonomous trust platform that centralizes trust requirements across security frameworks, vendors, and customers. It is backed by investors like Accel and Elevation and trusted by over 3,000 organizations.

• Serve as dedicated Account Manager supporting an Account Executive, managing customer portfolios and driving business growth.
• Build strong relationships with customers, vendors, and internal teams while developing cybersecurity product expertise.
• Manage renewals, identify upsell opportunities, and maintain accurate Salesforce records to support revenue objectives.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate as a job platform, focusing on efficient and objective candidate evaluation.

• Establish and maintain ongoing relationships with assigned MCG customers.
• Conduct regular business reviews and customer outreach in accordance with policy.
• Research and troubleshoot customer issues, engaging internal resources as needed.

MCG leads the healthcare community to deliver patient-focused care. They have a mission-driven team of physicians and technical experts and are part of Hearst, with over 100 years of experience.

• Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
• Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
• Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

• Communicate directly with client stakeholders and maintain fluency across US and International workstreams.
• Review deliverables performing QA and deliver weekly synthesized pulse to the Account Director on KPIs and business objectives.
• Serve as consistent connective presence across the account team, supporting deadline and priority management while keeping documentation updated.

Wheelhouse DMG is a digital marketing agency specializing in healthcare, medical device, and privacy-first brands for over a decade. They have a remote-first culture with a small, collaborative team.

• Build and maintain strong customer relationships through regular engagement and communication.
• Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
• Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.

• Act as a trusted advisor and strategic closer for Global 2000 companies, driving renewals and upsells.
• Partner with Customer Success to monitor health scorecards and guide deal closure through account management.
• Negotiate renewal contracts with win/win strategies, maximizing value and enhancing customer relationships.

Zip is the AI platform for enterprise procurement, orchestrating procurement across teams, tools, and suppliers. Backed by top investors and valued at $2.2 billion, the team includes product leaders from Apple, Airbnb, and Meta, serving enterprises like T-Mobile and OpenAI.

• Build strong customer relationships and conduct routine account performance reviews.
• Renew and expand customer contracts while meeting and exceeding quotas.
• Deliver training sessions and advise on best practices to ensure customer success.

Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.

• Drive growth from existing customers through upselling and cross-selling, meeting individual quotas.
• Manage the full sales cycle, develop relationships, and deliver consultative sales presentations.
• Collaborate cross-functionally with Marketing, Product, and Customer Success teams to optimize customer experience.

Qualio is a unified quality and compliance management platform helping regulated organizations get products to market faster. The team is all-remote, distributed across North America, Europe, and Australia.

• Own retention and growth across a portfolio of client accounts
• Manage client expectations, escalations, and scope changes proactively
• Identify and develop expansion opportunities within existing accounts

Byte&Kite is a digital marketing agency helping clients across a range of industries grow through effective digital marketing. They are a fully remote team operating across US time zones.

• Be the initial point of contact for agency partners nationwide, managing relationships remotely and delivering exceptional service.
• Understand underwriting procedures and ProAg products to help agents navigate challenges and find the best internal contacts.
• Assist in meeting annual company goals for profitability, renewal retention, revenue growth, and new business production.

ProAg is a crop insurance provider and member of the Tokio Marine HCC group, protecting American farmers and ranchers. With over 100 years of service and an A++ rating, it fosters a welcoming, dynamic culture based on integrity and customer service.

• Perform onboarding of enterprise accounts and ensure adoption and engagement throughout the customer lifecycle.
• Implement comprehensive engagement strategies to maintain high customer satisfaction and retention.
• Serve as the Smartsheet expert, providing guidance and best practices to drive customer value and expansion.

Smartsheet enables teams to manage work and scale solutions, combining human teams with AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation, inclusivity, and impact.

• Proven account management and full sales cycle experience, from discovery to close.
• Develop value propositions and deliver customized solutions for clients.
• Excellent attention to detail, organizational skills, and tenacity with strong communication abilities.

Informed is a global market-leading certification brand trusted by athletes, teams, and manufacturers worldwide. You’ll join an inclusive, collaborative team that empowers you to thrive and make a genuine impact in sports nutrition safety.

• Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
• Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
• Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

• Support onboarding for new partners, ensuring smooth implementation and adoption.
• Manage a portfolio of small-to-mid-sized accounts and respond to partner inquiries.
• Monitor account health metrics and collaborate with product and engineering teams.

The company is a growing SaaS organization focused on client onboarding and account management. It values customer-centricity, collaboration, and a fast-paced, growth-oriented culture.