Manage a portfolio of customer renewals, ensuring timely execution of renewal processes and revenue retention.
Collaborate with Customer Success, Sales, and other go-to-market teams to deliver a smooth renewal experience.
Lead renewal negotiations, resolve commercial challenges, and align customer needs with business objectives.
A global SaaS provider serving enterprise customers worldwide with a focus on innovation and professional growth. The company fosters a collaborative and inclusive culture, emphasizing ownership and continuous improvement.
Own the full renewal motion: research account health, craft pricing quotes, and negotiate terms to secure revenue.
Partner closely with Tech Touch CSMs to strategize on accounts and maximize bookings.
Maintain impeccable opportunity administration in Salesforce, including accurate deal sheets and pipeline forecasting.
KnowBe4 is a pioneer in digital workforce security, providing attack simulation, training, and AI-driven security solutions. Trusted by over 70,000 organizations worldwide, the company fosters a talented and dynamic team focused on customer success.
Drive renewals and revenue retention for a portfolio of key accounts, ensuring timely contract renewals.
Identify upsell and cross-sell opportunities to expand revenue within existing accounts.
Lead negotiations and collaborate with cross-functional teams to align account strategies.
UpGuard is replacing manual security bottlenecks with AI-driven precision, building a Cyber Risk Posture Management (CRPM) platform that integrates security ratings, threat intel, and agentic AI. They are scaling after a $75M Series C, have a record-breaking 2025, and are a Certified Great Place to Work with a collaborative, consultative culture.
Support existing programs to maximize revenue and resolve customer contract issues.
Coordinate with Account Managers to proactively manage subscription opportunities.
Identify at-risk accounts and develop mitigation plans to retain customers.
Workiva provides a cloud-based platform that unifies finance, risk, and sustainability for complex organizations. It is a large company with a collaborative culture focused on innovation and employee development.
Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors
Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.
Manage the end-to-end renewal process and build strong customer partnerships.
Drive retention and expansion revenue through proactive engagement and negotiations.
Identify cross-sell and upsell opportunities and collaborate with internal teams.
A collaborative environment focused on customer success and long-term relationships. An inclusive workplace culture that values diversity, equity, and belonging.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.
Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.
Own a book of business, driving growth through upsells and cross-sells while building trusted client relationships.
Lead contract renewals and expand Annual Recurring Revenue through strategic partnerships.
Manage sales pipeline with accuracy, collaborating across teams to support the full client lifecycle.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. They serve over 3,300 organizations and 34 million users, with a culture focused on innovation, diversity, and continuous learning.
Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.
Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.
You own a portfolio of customer accounts as their primary point of contact throughout the customer lifecycle.
You manage the renewal process end-to-end with accurate forecasting and on-time renewals.
You identify and drive upgrade and expansion opportunities within your book of business.
EasyLlama is on a mission to end checkbox compliance by reinventing compliance training with engaging, bite-sized, mobile-first learning. We are a bootstrapped, profitable company trusted by over 6,000 organizations, including Shake Shack and Sephora, and recognized on the Inc. 5000 list with a 96% G2 rating.
Own the full post-sale lifecycle for commercial accounts, including onboarding, adoption, renewal, and expansion.
Monitor account health and usage signals to proactively surface risk and growth opportunities.
Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey.
Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.
Manage the full client lifecycle, including onboarding, training, renewals, and expansion.
Build strong relationships with healthcare clients through proactive support and value-focused engagement.
Drive subscription renewals, monitor customer health metrics, and identify growth opportunities.
The company provides innovative technology solutions for healthcare providers. It is a fast-growing international business with a collaborative and supportive team culture.
Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.
Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Manage the full renewal lifecycle for customer accounts, ensuring timely and accurate contract renewals.
Build and maintain client relationships to understand needs and provide tailored solutions.
Analyze renewal metrics and collaborate with Sales, Customer Success, and Product teams to strengthen retention.
1Password is a cybersecurity company providing password management and Unified Access Management to secure digital identities and applications. With over $400M in ARR, 180,000 businesses trust 1Password, and we foster a culture of collaboration, transparency, and human-centric innovation.
Own the end-to-end renewal motion for the Flash segment, running proactive 90/60/30-day cycles to protect GRR and surface expansion potential.
Accelerate pricing migration conversations, moving legacy per-seat customers to the new platform pricing model and closing them.
Maintain a clean HubSpot pipeline, identify expansion signals with Account Managers, and use AI tools like Claude to personalize outreach at scale.
Workleap is a Montreal-based tech company founded in 2006 that builds simple HR software and Microsoft 365 solutions trusted by over 15,000 companies worldwide. With a focus on building impactful products, the company offers a builder culture where team members thrive on solving hard problems.
Serve as the dedicated Account Manager for a specified Account Executive, assisting in sales lifecycle responsibilities and ensuring customer retention and growth.
Respond to customer inquiries, serve as a liaison between customers, vendors, and GuidePoint resources, and develop product and industry knowledge.
Manage open opportunities, identify whitespace, and drive renewal, upsell, and net new sales cycles with guidance from the Account Executive.
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. With over 1,200 employees and strategic partnerships with leading security vendors, GuidePoint fosters a collaborative and enjoyable workplace driven by core values.
Achieve assigned quota based on both expansion metrics and renewal rates in a velocity sales motion.
Work with partners as a trusted advisor delivering solutions that increase satisfaction and grow adoption.
Build and maintain strong relationships with multiple contacts within assigned partner organizations.
Huntress makes enterprise-grade cybersecurity accessible to businesses of all sizes, founded in 2015 by former NSA cyber operators. It secures over 5 million endpoints and 11 million identities worldwide, with a remote-first culture and a 24/7 human-led SOC.
Drive revenue growth through upselling and cross-selling within your account portfolio.
Build strong, long-term customer relationships to ensure retention and satisfaction.
Collaborate with internal teams to execute strategies for account expansion and churn prevention.
Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.