Customer Success Manager

What You'll Do:

• Own a portfolio of customer accounts, serving as their primary point of contact throughout the customer lifecycle.
• Manage the renewal process end-to-end, forecasting accurately and driving on-time renewals.

What We're Looking For:

• 4-6 years in Customer Success, Account Management, or another customer-facing role.
• Strong written and verbal communication skills and a proactive mindset.

Why This Role Matters:

• Our larger customers represent significant revenue and long-term relationships.
• This role ensures those customers get dedicated, strategic support that drives retention, growth, and lasting success.