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Canada Unlimited PTO

  • Own the end-to-end renewal motion for the Flash segment, running proactive 90/60/30-day cycles to protect GRR and surface expansion potential.
  • Accelerate pricing migration conversations, moving legacy per-seat customers to the new platform pricing model and closing them.
  • Maintain a clean HubSpot pipeline, identify expansion signals with Account Managers, and use AI tools like Claude to personalize outreach at scale.

CRM AI Tools Pipeline Management Renewals Customer Success

20 jobs similar to Bilingual Associate Account Manager, Renewal Desk

Jobs ranked by similarity.

$58,000–$65,000/yr
Canada Unlimited PTO

  • Own a book of accounts, driving renewals and expansions to maintain high GRR and NRR.
  • Lead pricing migration discussions with customers, positioning platform value and closing deals.
  • Use AI tools to prepare for calls and maintain a clean HubSpot pipeline, reducing churn risk.

Workleap is a Montreal-based tech company building an agentic HR platform and Microsoft 365 migration tools. With over 15,000 customers worldwide, the team has doubled in size and fosters a high-trust, collaborative culture focused on customer success.

Global

  • Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
  • Identify upsell opportunities and overcome objections by highlighting key product benefits.
  • Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.

UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.

Canada 4w PTO

  • Lead and develop a team of Client Success individual contributors to drive revenue, retention, and partner satisfaction across English and French markets.
  • Manage strategic partner engagements, renewals, and escalations, coaching the team to navigate complex scenarios with confidence.
  • Collaborate cross-functionally with Business Development, Marketing, Data, Finance, and Operations to optimize workflows and inform strategy.

Maple is Canada's leading on-demand healthcare platform, connecting patients with licensed doctors, nurse practitioners, and specialists. With over 8 million patients and 7,000 business partners, the company fosters a culture of bold thinking and purpose-driven impact.

$104,800–$128,000/yr
Canada Unlimited PTO

  • You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
  • You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
  • You drive growth by identifying expansion opportunities and leading negotiations.

Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.

Europe

  • Own an established portfolio across mixed tiers as the primary client relationship.
  • Own value realisation end to end, driving renewals to clean close.
  • Keep adoption and value on track through regular check-ins and reviews.

CoachHub is a digital and AI coaching platform that combines human coaching, behavioral science, and technology to empower enterprises. Backed by $330M and with 3,500+ coaches globally, it fosters a remote-first culture of ownership and impact.

UK EU Unlimited PTO 26w maternity 9w paternity

  • Act as the go-to partner for a portfolio of French and UK clients, driving platform adoption through onboarding, best practices, and bespoke solutions.
  • Own retention and engagement through regular check-ins, actionable insights, and timely follow-through, identifying opportunities for renewals and expansion.
  • Collaborate with Account Managers to co-own client success plans, delivering strategic insights and feeding client voice back into product and leadership.

Adthena is an award-winning search intelligence platform powered by patented AI technology, helping brands dominate competitive landscapes with insights into paid search. Trusted by global brands like Citibank and L'Oréal, the company has a strong culture with a 93% approval rating and an eNPS of 27.

US

  • Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
  • Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
  • Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.

FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.

Mexico

  • Manage the full renewal lifecycle for B2B group subscription accounts, from forecasting to negotiation.
  • Develop and execute account strategies focused on retention, revenue protection, and expansion.
  • Use AI tools to research accounts, prepare materials, and collaborate with cross-functional teams.

A remote-first subscription business offering B2B subscription products. They foster a collaborative and supportive remote work environment with a focus on trust and ownership.

Europe

  • Lead insight-driven sales conversations that teach customers about the risks of the status quo and the opportunity cost of delaying enterprise change.
  • Own the full deal lifecycle from prospecting to closing, including expansion with existing customers.
  • Navigate real buying groups and align stakeholders across technology, product, finance, and transformation roles.

We are a global training and enablement platform equipping enterprises with the capabilities needed to compete in an era of rapid change, digital complexity, and AI-driven work. We support a collaborative remote environment for our globally distributed team.

Europe Unlimited PTO

  • Drive quality pipeline for target accounts in collaboration with your team.
  • Respond to all inbound leads and maintain Salesforce hygiene for your territory.
  • Create and prioritize target account lists to identify outbound opportunities.

Camunda is an enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems. Trusted by over 700 organizations globally, they are a fully remote company with a culture of innovation and inclusion.

Global

  • Build and maintain strong customer relationships, identifying cross-sell and up-sell opportunities to optimize growth.
  • Deliver a value-based selling experience by leveraging automation and customer behavior insights.
  • Meet or exceed daily, weekly, and monthly activity targets to achieve KPIs and revenue goals.

Semrush is a leading brand visibility platform that empowers marketers with AI-driven insights across SEO, content marketing, paid media, and social strategy. With over 28 million users and 1,700+ employees globally, the company fosters a culture of collaboration and inclusion, earning recognition as a Great Place to Work.

Canada Unlimited PTO 8w maternity 8w paternity

  • Design and own the full digital customer journey for the SMB segment, from onboarding through renewal, using automated touchpoints and health-based interventions.
  • Build and manage lifecycle campaigns that drive product adoption using behavioral and health score signals, and leverage AI tools to automate outreach.
  • Instrument metrics, track program performance, and work cross-functionally with Product, Marketing, and Implementation to align strategy.

Karbon is the global leader in AI-powered practice management software for accounting firms. The company is well-funded, ranked #1 on G2, and has a people-first culture recognized with Great Place To Work® certification and on Fortune's Best Small Workplaces™ List.

$91,000–$104,000/yr
Global 4w PTO 16w maternity 6w paternity

  • Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
  • Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
  • Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.

Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.

Austria

  • Conduct thorough Account Reviews with customers to ensure satisfaction before renewal.
  • Proactively identify customer issues and collaborate with teams to mitigate risks.
  • Qualify and validate the SFDC renewal pipeline for accuracy and completeness.

Check Point Software Technologies is a global cybersecurity leader. We are consistently nominated for the Forbes Best Employers list and foster a passionate, fun, remote-friendly, and fast-paced environment.

Spain Unlimited PTO

  • Own the full sales cycle from prospecting to close, selling Business Intelligence solutions to hoteliers.
  • Hunt and build pipeline through outbound sequences, events, and conferences, using AI tools and MEDDPICC.
  • Leverage AI agents for call prep, discovery, and coaching to focus on relationship-building and value demonstration.

Lighthouse is an AI platform that revolutionizes commercial strategy for the hospitality industry. They have over 850 teammates across 35 countries and are backed by $370 million in Series C funding.

Latin America

  • Drive net-new logo acquisition in the 500-3,000 employee segment from outbound prospecting to signed contract.
  • Manage pipeline at scale, balancing volume and quality across fast-cycle deals and structured evaluations.
  • Apply MEDDPICC rigorously to lead multi-stakeholder discovery and build business cases for committees.

Miro is a visual workspace for innovation that enables distributed teams to build the next big thing. It serves more than 100 million users and 250,000 companies, with over 1,600 employees across 13 hubs worldwide.

$51,000–$63,750/yr
Canada

  • Serve as the primary point of contact for quoting and renewal support, troubleshooting issues in Salesforce and quoting tools.
  • Build and maintain lifecycle processes, playbooks, and automation rules to support customer outcomes and business growth.
  • Create and coordinate key reporting for leadership, translating data into executive dashboards on customer adoption, renewals, and churn.

Affinity provides a Relationship Intelligence platform that helps dealmakers find, manage, and close more deals using data from trillions of interactions. With over 3,000 customers and $120M in funding, the company has a collaborative, inclusive culture and has been recognized as a Best Workplace.

$75,000–$90,000/yr
Canada Unlimited PTO

  • Own the full revenue relationship with your accounts, driving renewals and uncovering expansion opportunities.
  • Act as a trusted advisor to IT teams on Microsoft 365 governance, using a consultative approach to connect solutions to real outcomes.
  • Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps to remove blockers and maximize customer value.

ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its simplicity. It is developed by Workleap Technologies, a Montreal-based software company, and fosters a high-performing, close-knit team culture focused on experimentation and impact.

LATAM

  • Own and grow a portfolio of key accounts across LATAM and NORAM, driving TTV, conversion, and revenue targets autonomously.
  • Build strong client relationships, coordinate cross-functionally with sales, support, product, and engineering to resolve issues.
  • Identify upsell and cross-sell opportunities, track account performance, and proactively resolve challenges to prevent churn.

Nuitée builds API-first infrastructure for the global travel industry, enabling seamless hotel connectivity for companies like Hopper, Priceline, and Uber. Founded in 2017 and backed by Accel and leaders from Booking.com, Stripe, and Shopify, the company has grown profitably with hubs across London, New York, and San Francisco.

$54,750–$65,700/yr
Canada

  • Manage a portfolio of strategic customer accounts, driving renewals and identifying expansion opportunities.
  • Build trusted relationships with IT stakeholders and provide consultative guidance on Microsoft 365 governance.
  • Collaborate cross-functionally with sales, product, and support teams to ensure customer success and retention.

ShareGate provides solutions for Microsoft 365 governance, automation, and adoption, helping organizations maximize the value of their technology investments. The company maintains a collaborative culture that emphasizes innovation, experimentation, and professional growth, with a global team and flexible work arrangements.