Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
Identify upsell opportunities and overcome objections by highlighting key product benefits.
Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.
UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.
Manage a portfolio of customer renewals, ensuring timely execution of renewal processes and revenue retention.
Collaborate with Customer Success, Sales, and other go-to-market teams to deliver a smooth renewal experience.
Lead renewal negotiations, resolve commercial challenges, and align customer needs with business objectives.
A global SaaS provider serving enterprise customers worldwide with a focus on innovation and professional growth. The company fosters a collaborative and inclusive culture, emphasizing ownership and continuous improvement.
You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
You drive growth by identifying expansion opportunities and leading negotiations.
Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.
Engages with customers and partners to understand business priorities and ensure alignment with recurring revenue strategy.
Applies technical expertise across products and services to support renewal execution for mid-market accounts.
Collaborates with cross-functional teams to prepare renewal quotes and resolve technical risks.
Cisco is a multinational technology company that develops networking hardware, software, and telecommunications equipment. With over 80,000 employees, Cisco fosters a culture of innovation and collaboration, empowering employees to make a global impact.
Support existing programs to maximize revenue and resolve customer contract issues.
Coordinate with Account Managers to proactively manage subscription opportunities.
Identify at-risk accounts and develop mitigation plans to retain customers.
Workiva provides a cloud-based platform that unifies finance, risk, and sustainability for complex organizations. It is a large company with a collaborative culture focused on innovation and employee development.
Manage the full renewal lifecycle for customer accounts, ensuring timely and accurate contract renewals.
Build and maintain client relationships to understand needs and provide tailored solutions.
Analyze renewal metrics and collaborate with Sales, Customer Success, and Product teams to strengthen retention.
1Password is a cybersecurity company providing password management and Unified Access Management to secure digital identities and applications. With over $400M in ARR, 180,000 businesses trust 1Password, and we foster a culture of collaboration, transparency, and human-centric innovation.
Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions, mitigating churn risk.
Mentor P3 Renewal Managers and partner with CS leadership to align value delivery to renewal outcomes.
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.
Maximize customer retention rates through effective sales techniques over phone, video, and email while minimizing churn and contraction.
Execute the renewal process to ensure ARR is retained or expanded, and evaluate license usage to complete true-up requirements.
Collaborate with Sales and Customer Success Managers on renewals strategy, leveraging customer analytics to identify and mitigate risk.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and trusted by more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.
Conduct thorough Account Reviews with customers to ensure satisfaction before renewal.
Proactively identify customer issues and collaborate with teams to mitigate risks.
Qualify and validate the SFDC renewal pipeline for accuracy and completeness.
Check Point Software Technologies is a global cybersecurity leader. We are consistently nominated for the Forbes Best Employers list and foster a passionate, fun, remote-friendly, and fast-paced environment.
Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Facilitate and support renewals strategies within an assigned area.
Develop close working relationships with field sales and engage clients directly.
Achieve or exceed monthly, quarterly, and annual sales goals.
ePlus is a technology solutions company that helps clients optimize their IT environments. The company is collaborative and values diversity, inclusion, and work-life balance, with a passionate and skilled team.
Own the end-to-end renewal process for an assigned book of business, serving as the primary broker contact throughout the renewal lifecycle.
Develop renewal strategies with brokers, analyzing competitive market data and negotiating with Underwriting to drive retention.
Collaborate cross-functionally with teams like Underwriting, Account Management, and Product to ensure accurate, timely renewals and exceptional customer experience.
Angle Health is an AI-native, integrated healthcare company replacing legacy systems to make healthcare accessible and transparent. Backed by world-class investors, it is a startup with a small, core team focused on building the future of healthcare.
Drives customer engagement and growth within the existing installed base through proactive outbound communication and data-driven sales support.
Works closely with customers, channel partners, and internal sales teams to identify opportunities for subscription expansion, renewals, and lifecycle management.
Acts as a key liaison, ensuring smooth information flow between customers and regional sales teams while supporting revenue growth initiatives.
SonicWall is a cybersecurity forerunner with over 30 years of expertise, recognized as a leading partner-first company that provides security solutions against cyberattacks. With its own threat research center, SonicWall serves enterprise, government, and SMBs globally, and is committed to creating a diverse and inclusive environment.
Own retention and growth across a portfolio of existing customers, focusing on renewals, expansion, and strategic account growth.
Build strong, multi-threaded relationships with key stakeholders and drive upsell, cross-sell, and expansion opportunities.
Lead renewal and commercial conversations including pricing, terms, and negotiation, while maintaining strong forecasting discipline.
Reachdesk is a leading global B2B gifting and swag platform, helping companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. Trusted by many recognized names in tech and SaaS, we are backed by a world-class team with hubs in New York, London, and Lisbon and are currently growing.
Serve as a subject matter expert in telecom and colocation within the existing customer base, driving renewals and incremental growth.
Collaborate with field sales and vendor teams to analyze and prioritize selling activity, ensuring accurate forecasting and meeting financial targets.
Leverage strong communication and problem-solving skills to work independently in a matrixed environment, managing contract milestones and customer experience.
ePlus is a technology solutions provider that helps organizations achieve business outcomes through innovative IT solutions. The company fosters a culture of collaboration, innovation, and respect, with a focus on work-life balance and community engagement.
Own a book of business, driving growth through upsells and cross-sells while building trusted client relationships.
Lead contract renewals and expand Annual Recurring Revenue through strategic partnerships.
Manage sales pipeline with accuracy, collaborating across teams to support the full client lifecycle.
Absorb Software is a leading global AI-driven learning platform provider, helping organizations unlock workforce potential. They serve over 3,300 organizations and 34 million users, with a culture focused on innovation, diversity, and continuous learning.
Own the customer lifecycle, from onboarding to renewal and expansion.
Negotiate and close contract renewals for a defined book of business.
Develop trusted advisor relationships and serve as escalation point for customers.
People Data Labs provides people and company data, handling data collection and standardization. Backed by top VCs, they are a small startup building a highly functional team with an 'one-team, one-dream' culture.
Analyze weekly, monthly, and quarterly renewal pipelines across direct and channel motions to surface trends and opportunities.
Drive the global renewal forecasting process by integrating customer health insights and predictive analytics.
Develop, refine, and maintain renewal health scoring models that highlight early risk indicators and inform intervention strategies.
GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, and reduce security risk. With over 50 million users and more than half of the Fortune 100 as customers, GitLab fosters a high-performance culture that embraces AI and values continuous knowledge exchange.
Lead a team of account management reps to understand client needs and drive net dollar retention.
Manage weekly and monthly operational metrics for team performance and collaborate with marketing on lead generation campaigns.
Recruit, hire, and develop a world-class account management team while building trusted advisor relationships with senior stakeholders.
Absorb Software is a remote-first company providing cloud-based learning management systems (LMS) to organizations worldwide. The company values genuine care, exceptional results, and continuous learning, fostering a united and inclusive culture.
Manage the full renewal lifecycle for B2B group subscription accounts, from forecasting to negotiation.
Develop and execute account strategies focused on retention, revenue protection, and expansion.
Use AI tools to research accounts, prepare materials, and collaborate with cross-functional teams.
A remote-first subscription business offering B2B subscription products. They foster a collaborative and supportive remote work environment with a focus on trust and ownership.