Revenue Strategist Manager, Renewals

What You’ll Do:

• Analyze renewal pipelines across direct and channel motions to surface trends, gaps, and opportunities.
• Drive global renewal forecasting by integrating customer health insights and predictive analytics.
• Develop and maintain renewal health scoring models to highlight early risk indicators.

What You’ll Bring:

• Extensive experience in renewals sales processes, customer success, and revenue operations.
• Proficiency in SaaS renewal forecasting, pipeline analysis, and business analytics.
• Advanced Salesforce skills and hands-on experience with BI tools like Tableau or Looker.

About the team:

• The Customer Experience Strategy team is a small, high-impact group focused on the end-to-end customer journey.
• They work across Customer Success, Renewals, and CX leadership to align strategy and operations.
• This role sits at the intersection of the CX strategy team and the Renewals organization, building clearer insights and scalable processes.