Senior Renewals Manager

GitLab

Remote regions

Germany

Benefits

Unlimited PTO

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What you’ll do:

  • Maximize customer retention rates through effective sales techniques over phone, video, and email.
  • Execute the renewal process to ensure ARR is retained or expanded, and evaluate license usage.
  • Collaborate with Sales and Customer Success Managers on renewals strategy and plans.

Requirements:

  • Experienced in managing customer relationships from a similar role (e.g., Customer Success Manager, SDR, BDR).
  • Demonstrated progressive experience with B2B software sales and subscription GTM approaches.
  • Strong negotiation, presentation, and closing skills; experience with DevOps or software development is a plus.

Benefits:

  • Flexible Paid Time Off to support your well-being.
  • Equity Compensation and Employee Stock Purchase Plan.
  • Parental Leave and Growth and Development Fund.

GitLab

GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity and improve operational efficiency. With over 50 million registered users and trusted by more than 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values and continuous knowledge exchange.

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