Own the end-to-end renewal process for an assigned book of business, serving as the primary broker contact throughout the renewal lifecycle.
Develop renewal strategies with brokers, analyzing competitive market data and negotiating with Underwriting to drive retention.
Collaborate cross-functionally with teams like Underwriting, Account Management, and Product to ensure accurate, timely renewals and exceptional customer experience.
Own the full renewal lifecycle: outreach, risk triage, negotiation, and close for all accounts.
Build the renewals function from scratch: playbooks, KPI frameworks, and tiered engagement models.
Drive cross-functional alignment with CS, Finance, Product, and Legal to mitigate churn and optimize retention.
Fieldguide is the AI-native platform for audit and advisory, helping accounting and consulting firms accelerate growth and improve quality. Backed by top investors including Goldman Sachs and Bessemer, the company has a remote-friendly, inclusive culture with a team that values diversity, humility, and mutual support.
Manage a high-volume portfolio of 25–50 renewals per month through email, phone, and video calls.
Identify upsell opportunities and overcome objections by highlighting key product benefits.
Maintain accurate CRM records and collaborate with sales, contracting, and legal teams.
UserWay by Level Access provides digital accessibility solutions to help businesses comply with standards. It is a growing company with a fast-paced, independent culture.
Act as the primary sales interface for renewals with partners and customers, developing win/win proposals.
Collaborate with internal sales and success teams to price, quote, and process renewal contracts.
Manage a portfolio to achieve 100% on-time renewals and increase retention rates.
Encoura empowers students and institutions to make informed decisions through data and analytics. The company has been operating since 1972 and offers a range of products and services for higher education enrollment, research, marketing, and student success.
You own the end-to-end renewal strategy for a portfolio of Enterprise and Strategic customers.
You build trusted relationships with executive stakeholders and align commercial conversations to customer priorities.
You drive growth by identifying expansion opportunities and leading negotiations.
Highspot is a sales enablement platform that helps businesses improve sales performance. The company fosters a culture of collaboration and innovation, with a focus on customer success.
Own the full renewals cycle including tracking, negotiations, and closing.
Build the renewals process from scratch with timelines, escalation paths, and risk triggers.
Design and maintain renewal reporting and forecasting for leadership.
Oneleet is a fast-growing security and compliance platform that helps companies achieve standards like SOC 2 and ISO 27001. They just raised a $33 million Series A, are growing rapidly, and have a team with decades of industry experience and a rebel culture.
Own the full renewal cycle for a 100+ account book, driving price increases and minimizing revenue leakage.
Identify upsell and cross-sell opportunities within the OneCX platform, and build account expansion plans.
Maintain deep stakeholder relationships, conduct business reviews, and keep CRM data accurate.
FMSI provides a white-glove SaaS platform for financial institutions to manage appointments, lobby traffic, staff scheduling, and branch analytics. Over 150 community financial institutions rely on them, and they are growing their revenue team to deliver greater value.
Work cross-functionally with a dedicated Account Management team to ensure end-to-end client ownership and accountability.
Use data to develop strategic account plans, conduct monthly claims reviews, and present quarterly progress reports.
Present strategic renewal proposals, negotiate rates, and ensure smooth transitions from sales to implementation.
Gravie creates health benefits that actually benefit small and midsize businesses and their employees. The company is well-capitalized with a non-hierarchical, high-performance culture focused on consumer-centric solutions.
Execute the renewals process for a portfolio of subscription customers, leveraging strategies for revenue retention and customer trust.
Manage customer communications, pricing discussions, and negotiation to facilitate on-time renewals, expansions, and cross-sells.
Partner with Customer Success, Sales, Legal, and Finance to identify renewal risk, growth opportunities, and reduce operational friction.
FinQuery is at the forefront of accounting automation, specializing in contract-driven accounting with an AI-enabled platform for finance teams. Serving over 8,500 customers worldwide and recognized as a global leader in lease accounting, FinQuery has been listed on the Inc 5000 as one of the fastest-growing private companies for five consecutive years.
Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions, mitigating churn risk.
Mentor P3 Renewal Managers and partner with CS leadership to align value delivery to renewal outcomes.
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.
Manage and grow customer relationships, serving as the primary point of contact and advocate between customers and internal teams.
Conduct regular business reviews to align customer strategic objectives with Insurity's products and services.
Monitor customer satisfaction and usage patterns to proactively address churn risk and identify upsell opportunities.
Insurity empowers insurance organizations with configurable, cloud-native insurance software. As the largest cloud-based provider for the P&C market, they are trusted by top carriers and brokers, with an award-winning onboarding and a culture fostering innovation and teamwork.
Provide administrative and operational support to multiple Renewal Managers, including reviewing documentation and coordinating cross-functional follow-up.
Own and maintain the Renewal Team's operational calendar, monitor deadlines, and escalate roadblocks.
Support special projects focused on improving operational efficiency and maintain standard operating procedures.
Angle Health is an AI-native, integrated healthcare company replacing legacy systems with modern infrastructure to make healthcare accessible and easy to navigate. They are a startup backed by world-class investors, with a team experienced in running large hospitals and health plans, and offer rapid career progression opportunities.
Own the customer lifecycle, from onboarding to renewal and expansion.
Negotiate and close contract renewals for a defined book of business.
Develop trusted advisor relationships and serve as escalation point for customers.
People Data Labs provides people and company data, handling data collection and standardization. Backed by top VCs, they are a small startup building a highly functional team with an 'one-team, one-dream' culture.