Source Job

• Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
• Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
• Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

• Drive revenue growth through upselling and cross-selling within your account portfolio.
• Build strong, long-term customer relationships to ensure retention and satisfaction.
• Collaborate with internal teams to execute strategies for account expansion and churn prevention.

Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.

• Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
• Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
• Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.

Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.

• Manage a portfolio of strategic accounts, driving retention and growth through strong relationships.
• Oversee contract renewals, pricing, and negotiations, identifying upsell and cross-sell opportunities.
• Collaborate with sales and customer success to ensure a seamless customer experience.

Lightcast is a global leader in labor market insights, helping organizations understand and leverage workforce data. With offices in the US, UK, Europe, and India, the company values diversity and encourages authenticity.

• Develop and execute a comprehensive sales plan to meet or exceed quota, identifying opportunities across existing and potential customers.
• Build and expand relationships as a trusted advisor, understanding customer technical and business needs, and collaborating with Sales Solution Engineers.
• Manage account activity in CRM, lead negotiations, and contribute to trade shows and marketing events to drive pipeline growth.

Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland has grown to nearly 4,000 employees and fosters an employee-centric culture focused on career development, wellbeing, and community impact.

• Build and maintain strong customer relationships through regular engagement and communication.
• Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
• Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.

• Conduct consultative sales conversations and manage the full sales cycle from discovery through close.
• Present tailored marketing solutions, manage proposals, and negotiate agreements.
• Maintain an organized sales pipeline and consistently achieve revenue goals.

They are a fast-growing marketing services company that helps businesses generate demand through content marketing, social media, and inbound/outbound lead generation. They are expanding their sales team after a recent rebrand and significant client growth.

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.

We started as a free tool to keep apps updated and have grown into an enterprise solution that helps IT and security teams automate third-party updates. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices.

• Build and maintain strong relationships with post-sale customers as the primary point of contact.
• Manage a dedicated book of business, monitor account performance, and relay feedback.
• Identify upsell opportunities, perform product demos, and achieve expansion and renewal targets.

ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps from manual resource management to maximize performance and reduce cloud costs. Backed by over $210M in funding, the company is trusted by Fortune 100 companies and enterprises like Adobe and Coinbase, with a fast-growing team culture.

• Drive revenue growth by identifying and closing expansion opportunities within existing customer accounts.
• Build strategic relationships with executive stakeholders to increase adoption and long-term value.
• Manage complex sales cycles with cross-functional teams to deliver measurable business impact.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. They combine intelligent automation with comprehensive risk data to keep people safe and organizations running.

• Drive growth across assigned accounts by positioning WorkWave's comprehensive solutions.
• Build and maintain relationships with key client stakeholders to ensure long-term partnerships.
• Manage the full expansion sales cycle from discovery through closing.

WorkWave builds innovative software and fintech solutions for mobile service workers such as pest control and lawn care professionals. With over 8,000 global customers, the company fosters a remote-first, collaborative culture that values diversity and growth.

• Identify upsell and cross-sell opportunities within the customer base to drive revenue growth.
• Consult with clients on their contact center business to optimize product usage and achieve better outcomes.
• Develop and present customized presentations that quantify product value and outline next steps.

NICE provides software solutions for customer experience, financial crime prevention, and public safety, serving over 25,000 global businesses including 85 Fortune 100 companies. The company has more than 8,500 employees across 30+ countries and is recognized as an innovation leader in AI, cloud, and digital technologies.

• Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
• Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
• Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

• Build relationships within Mid-Market clients while achieving quarterly and annual sales quotas.
• Develop and run a sales strategy in the allocated territory with a target prospect list and regional sales plan.
• Be a trusted advisor to customers by understanding their business and advising on how ServiceNow can help their IT roadmap.

We are the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We are building an AI-native culture where technology and talent are unstoppable together.

• Drive company growth by landing and growing strategic new logos with a consultative, value-based approach.
• Own the full sales cycle for large, complex new business opportunities, from discovery through close.
• Build strategic account plans and partner with cross-functional teams to shape the enterprise go-to-market motion.

Qualio provides an agentic quality and compliance management platform for regulated organizations in biopharma, medtech, and diagnostics. The team is all-remote and distributed across North America, Europe, and Australia, emphasizing security, quality, and privacy.

• Own a small portfolio of high-value strategic accounts and drive growth through proactive expansion and disciplined commercial execution.
• Build deep relationships with senior stakeholders, including C-suite executives, to understand business needs and ensure satisfaction.
• Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes.

Morning Consult is a global decision intelligence company that uses high-frequency data and AI to help leaders make smarter, faster decisions. The company has a modern, inclusive culture with offices in major US cities and a commitment to diversity.

• Own expansion revenue targets for mid-tier accounts, driving upsell and cross-sell opportunities to meet NRR and GRR goals.
• Manage the expansion pipeline, forecast accurately, and lead quarterly business reviews with customers.
• Collaborate cross-functionally with Customer Success, Product, and Sales teams to ensure account health and growth.

AudioEye is a digital accessibility company on a mission to eliminate every barrier to digital content so that everyone can experience the web without limitations. They are a team of passionate problem-solvers driven by purpose and impact, working to make digital accessibility the standard.

• Manage and grow a portfolio of existing customers across Remote's full product suite, including EOR, Global Payroll, and Contractor of Record.
• Drive expansion by cross-selling and upselling, building relationships with multi-stakeholder organizations.
• Serve as a trusted advisor to senior buyers, navigating multi-threaded deals and solving for customer needs.

Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a distributed workforce across 6 continents and a culture focused on async work and innovation, Remote fosters a diverse and inclusive environment.

• Develop and nurture relationships with clients to ensure successful campaigns.
• Be a trusted advisor on our DemandFactor offerings.
• Collaborate with internal experts and sales to deliver excellent results.

We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.

• Own and deliver expansion ARR and renewal outcomes within assigned accounts.
• Identify, qualify, and close upsell and cross-sell opportunities to maximize customer lifetime value.
• Manage a high-volume install base using structured outreach, automation, and defined engagement cadences.

Cision provides consumer and media intelligence, engagement, and communication solutions. They serve over 75,000 organizations including 84% of the Fortune 500 and foster an inclusive culture where employees can be their authentic selves.