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$44,450–$63,500/yr
UK

  • Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
  • Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
  • Manage renewals and contract negotiations, ensuring a seamless client experience.

B2B Sales Customer Relationship Management Commercial Acumen Negotiation Salesforce

20 jobs similar to Account Manager, SMB United Kingdom

Jobs ranked by similarity.

$91,000–$104,000/yr
Global 4w PTO 16w maternity 6w paternity

  • Manage a portfolio of ~150 SMB customers, hunting for upsell and cross-sell opportunities while ensuring strong renewal outcomes.
  • Run structured account reviews, spot workflow gaps, and position additional products or plan upgrades.
  • Collaborate with CSMs, AEs, and Product teams to drive adoption and revenue growth.

Sitemate builds software for the construction, infrastructure, and industrial sectors, helping them digitize workflows. The company has grown from 5 to over 150 employees across 18+ countries and values transparency, high velocity, and diversity.

UK

  • Drive revenue growth by meeting or exceeding targets within your assigned portfolio of accounts.
  • Serve as the main point of contact for customers, building strong, trusted relationships to foster retention and expansion.
  • Develop and execute tailored engagement plans for each customer, focusing on maximizing their success and value from the Roomex platform.

Corpay is a global technology organization leading the future of commercial payments with specialized payment solutions for fuel, general payables, toll, and lodging expenses. They serve millions of people in over 80 countries and are committed to fostering an inclusive and respectful workplace.

Canada

  • Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
  • Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
  • Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

UK

  • Develop and execute strategic account plans for healthcare customers, driving revenue growth through upsell and cross-sell opportunities.
  • Build strong relationships with senior stakeholders, acting as a trusted advisor to maximize solution value.
  • Manage the full renewal process, including commercial discussions, contract negotiations, and forecasting.

Ideagen is a software company that provides solutions to keep people safe in industries like aviation, food safety, and healthcare. They have offices worldwide including America, Australia, Malaysia, and India, and emphasize a future-ready, AI-enabled team culture.

$60,000–$70,000/yr
US Unlimited PTO

  • Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
  • Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
  • Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

UK

  • Drive revenue growth by identifying and closing expansion opportunities within existing customer accounts.
  • Build strategic relationships with executive stakeholders to increase adoption and long-term value.
  • Manage complex sales cycles with cross-functional teams to deliver measurable business impact.

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. They combine intelligent automation with comprehensive risk data to keep people safe and organizations running.

US

  • Build and maintain strong relationships with post-sale customers as the primary point of contact.
  • Manage a dedicated book of business, monitor account performance, and relay feedback.
  • Identify upsell opportunities, perform product demos, and achieve expansion and renewal targets.

ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps from manual resource management to maximize performance and reduce cloud costs. Backed by over $210M in funding, the company is trusted by Fortune 100 companies and enterprises like Adobe and Coinbase, with a fast-growing team culture.

$0–$155,000/yr
Unlimited PTO

  • Drive revenue growth through upselling and cross-selling within your account portfolio.
  • Build strong, long-term customer relationships to ensure retention and satisfaction.
  • Collaborate with internal teams to execute strategies for account expansion and churn prevention.

Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.

$144,400–$228,500/yr
UK Ireland Unlimited PTO 16w maternity 16w paternity

  • Own the full commercial strategy for a portfolio of mid-market and enterprise accounts, including renewals, expansion, and churn mitigation.
  • Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly.
  • Build multi-threaded relationships with stakeholders and partner closely with Customer Success and Sales.

Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.

Global

  • Own inbound customer opportunities from the first conversation through onboarding and drive account growth across existing accounts.
  • Build trusted, long-term relationships with engineering teams and become their primary point of contact.
  • Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes.

Namespace builds a developer infrastructure platform that accelerates builds and CI/CD for engineering teams, making them dramatically faster and more cost-effective. They are a small, expert team that values transparency, grit, and execution, and have already accelerated hundreds of companies worldwide.

$50,800–$69,850/yr
UK 6w PTO

  • Act as a trusted business partner for independent customers in the South West, identifying new opportunities and advising on digital products.
  • Use data and insights to drive commercial outcomes and build strong relationships through regular site visits.
  • Collaborate with internal stakeholders and other Partnerships Managers to deliver solutions and share best practices.

Autotrader is a UK-based automotive marketplace connecting buyers and sellers of vehicles and other wheeled items. It is a heritage brand with a culture focused on diversity, inclusion, and collaboration.

UK

  • Develop a strong understanding of target buyers, domain knowledge, products, and competitors to build a healthy pipeline.
  • Work with Marketing, Business Development, and Sales Team to execute campaigns and exceed assigned sales objectives.
  • Accurately manage and forecast your business using Salesforce.com.

Everbridge is a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions. As a company with a strong presence in public and private sectors, it fosters a culture of resilience and innovation to keep people safe and organizations running.

EMEA

  • Own the customer experience including adoption and value of Appspace, customer satisfaction, and retention.
  • Drive subscription renewal and expansion processes while collaborating with sales and marketing teams.
  • Serve as customer advocate, resolve questions, deliver training, and escalate technical support tickets as needed.

Appspace creates better work experiences for people everywhere through a flexible work culture and global office locations. The company offers a casual dress environment, remote work opportunities, and focuses on helping employees enjoy their work and build lasting connections.

UK 5w PTO

  • Drive expansion of the dining network by acquiring new restaurant partners through consultative sales.
  • Act as a trusted advisor to top restaurants, demonstrating how technology optimizes revenue.
  • Manage territory with up to 60% travel, using Salesforce for pipeline management.

OpenTable is a technology company that empowers restaurants to thrive through its reservation and management software. With 60,000+ restaurant partners and a global team, the company fosters a hospitality-driven culture.

$44,450–$63,500/yr
UK 5w PTO

  • You'll own the post-sales lifecycle for a portfolio of channel-sourced accounts, supporting onboarding, renewals, and partner success.
  • You'll serve as the primary Patch My PC contact for end-user customers while coordinating with partners on renewals and commercial activities.
  • You'll partner closely with the Partner Development Manager to align on renewal strategy and expansion opportunities.

Patch My PC provides a trusted enterprise solution for automating third-party updates in Microsoft ConfigMgr, Intune, and WSUS. We are a fully remote crew of 150 GIF-loving humans supporting over 10,000 customers and 32 million devices.

US

  • Manage a portfolio of strategic accounts, driving retention and growth through strong relationships.
  • Oversee contract renewals, pricing, and negotiations, identifying upsell and cross-sell opportunities.
  • Collaborate with sales and customer success to ensure a seamless customer experience.

Lightcast is a global leader in labor market insights, helping organizations understand and leverage workforce data. With offices in the US, UK, Europe, and India, the company values diversity and encourages authenticity.

UK France Spain Germany Canada Unlimited PTO

  • Manage rolling pipeline of customer renewals across a high-volume portfolio, initiating conversations ahead of contract expiration.
  • Build and improve retention workflows using Salesforce and integrated tooling, contributing to scalable repeatable processes.
  • Proactively build relationships with smaller and long-tail accounts, identify at-risk accounts early, and execute save strategies with cross-functional partners.

Upsun is a cloud application platform built for hybrid teams of humans and AI, providing predictable performance, security, and observability without backend infrastructure hassle. We are a remote global workforce of over 30 countries, committed to open source and an open, inclusive culture.

US

  • Own renewal and expansion performance across a defined portfolio of US and European accounts
  • Drive module expansion using a structured discovery-to-demo process
  • Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors

Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.

$107,500–$174,900/yr
US

  • Own a small portfolio of high-value strategic accounts and drive growth through proactive expansion and disciplined commercial execution.
  • Build deep relationships with senior stakeholders, including C-suite executives, to understand business needs and ensure satisfaction.
  • Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes.

Morning Consult is a global decision intelligence company that uses high-frequency data and AI to help leaders make smarter, faster decisions. The company has a modern, inclusive culture with offices in major US cities and a commitment to diversity.

$230,000–$250,000/yr
Global Unlimited PTO

  • Own and deliver against enterprise renewal and expansion revenue targets.
  • Serve as the primary commercial owner for assigned enterprise accounts, leading renewal plans and negotiations.
  • Identify and drive expansion, cross-sell, and upsell opportunities while managing account health and risk.

Kalibri Labs helps redefine and rebuild the hotel industry using cloud-native data pipelines and advanced AI/ML models. The company is a growing, entrepreneurial organization with a culture of passion and challenging the status quo.