Sr Account Manager, AMER
Benefits
Unlimited PTO
16w maternity
16w paternity
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About the role:
- Revenue ownership role managing mid-market and enterprise accounts.
- Open to candidates based in the UK or Ireland only.
- Part of a tight-knit team as a key commercial voice.
What you'll do:
- Own commercial strategy for renewals, expansion, and churn mitigation.
- Drive adoption and articulate ROI to grow customer spend.
- Forecast accurately and partner with Customer Success and Sales.
What we're looking for:
- 5+ years in SaaS Account Management or Sales with direct revenue ownership.
- Experience managing $5M ARR and driving expansion.
- Strong communication and forecasting methodology.
Compensation & Benefits:
- Salary range $144,400 - $228,500 OTE USD.
- Unlimited PTO, 16 weeks parental leave, full medical/dental/vision coverage.
- Stipends for remote work and wellness, plus professional development budget.
Customer.io
Customer.io powers automated communication that people actually want to receive, helping teams send smarter, more relevant messages using real-time behavioral data. Trusted by over 8,000 companies, we value empathy, transparency, and responsibility in a tight-knit team.