Account Manager, SMB United Kingdom

About the Role:

• You will lead customer and partner engagement strategy across the globe.
• You will manage a portfolio of 600+ existing customers and a large pipeline of active leads.
• You will be accountable for both revenue growth and retention, working closely with a Customer Engineer.

Responsibilities:

• Build and nurture client relationships, ensuring satisfaction and long-term retention.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.

What We're Looking For:

• 5+ years of B2B sales experience across SMB and Mid-Market segments.
• Strong commercial acumen with a track record of meeting or exceeding revenue targets.
• Operational excellence in CRM systems like Salesforce.