Own end-to-end client relationships as the primary contact, leading meetings and managing daily communication with Director, VP, and C-suite stakeholders.
Translate client feedback and business objectives into clear direction for internal teams, partnering with project management and operations to align priorities and remove blockers.
Monitor account health, identify risks, and present executive-level reports using performance data to drive client satisfaction and retention.
Our partner company specializes in innovative digital marketing programs for enterprise-level clients, working across media, product, and operations. They offer a fast-paced, multi-account environment with a collaborative culture and an AI-powered hiring process through Jobgether.
Build and maintain strong, resilient relationships with clients based on trust, transparency, and partnership.
Interpret client requirements and translate them into clear technical details for delivery teams.
Identify opportunities to cross-sell additional services that address evolving client needs.
Heller Consulting is a technology consulting firm that helps nonprofit organizations use technology more effectively. The company offers a collaborative, inclusive remote culture with a focus on mission-driven work.
Develop and nurture relationships with clients to ensure successful campaigns.
Be a trusted advisor on our DemandFactor offerings.
Collaborate with internal experts and sales to deliver excellent results.
We are a demand generation company that helps clients achieve successful campaigns through our DemandFactor offerings. Our team is collaborative and tech-savvy, focused on building strong customer relationships.
Build and own marketing strategies for 30-60 SMB clients, translating business goals into measurable outcomes.
Execute full digital marketing campaigns (paid social, Google Ads, email, content) independently using AI tools.
Act as a trusted consultant, proactively offering insights and managing client relationships with confidence.
Wishpond provides digital marketing solutions for small businesses via a cloud-based platform including landing pages, social promotions, and lead tracking. They serve over 3,000 customers globally with a rapidly growing team and an inclusive culture.
Manage the full client journey from discovery to integration, acting as the main point of contact for all concerns.
Set success metrics, monitor performance, and lead regular check-ins to ensure progress and resolve issues.
Build strong client relationships and collaborate with internal teams to ensure smooth execution and communication.
MultiplyMii is a staffing company that connects Philippine talent with US-based clients in the Home Service Industry, also offering CFO and accounting services. The company emphasizes continuous training and professional development, fostering a collaborative and client-focused culture.
Manage and grow a portfolio of existing customers across Remote's full product suite, including EOR, Global Payroll, and Contractor of Record.
Drive expansion by cross-selling and upselling, building relationships with multi-stakeholder organizations.
Serve as a trusted advisor to senior buyers, navigating multi-threaded deals and solving for customer needs.
Remote is a global HR platform that helps businesses hire, pay, and manage international teams compliantly. With a distributed workforce across 6 continents and a culture focused on async work and innovation, Remote fosters a diverse and inclusive environment.
Act as the primary point of contact for clients, managing onboarding and answering all client questions in a retention-focused manner.
Maintain and refine the client retention strategy, bringing new ideas to meetings and tracking results.
Drive renewals and upsells, working closely with the sales team to ensure a seamless client experience.
Stratosphere is a media company in crypto and finance that builds brand positioning and narrative marketing for industry leaders like Polymarket, Avalanche, and Disney. They are a growing, fully remote team looking for talented individuals to raise the bar.
Build and maintain strong relationships with post-sale customers as the primary point of contact.
Manage a dedicated book of business, monitor account performance, and relay feedback.
Identify upsell opportunities, perform product demos, and achieve expansion and renewal targets.
ScaleOps is redefining autonomous cloud and AI infrastructure, freeing DevOps from manual resource management to maximize performance and reduce cloud costs. Backed by over $210M in funding, the company is trusted by Fortune 100 companies and enterprises like Adobe and Coinbase, with a fast-growing team culture.
Own end-to-end client relationships for a portfolio of 10-15 brand-protection clients.
Lead reporting, Quarterly Business Reviews (QBRs), and renewal conversations to drive client health and growth.
Mentor Client Solutions Managers and coordinate with account teams to ensure effective enforcement.
Obviously Protect helps global brands monitor and enforce against online infringements across marketplaces, social media, websites and domains. They are part of the RWS Group, a scaling global team that values diversity, inclusion, and a culture of partnership and innovation.
Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.
Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.
Build strong customer relationships and conduct routine account performance reviews.
Renew and expand customer contracts while meeting and exceeding quotas.
Deliver training sessions and advise on best practices to ensure customer success.
Signal Vine is a higher education AI messaging platform that uses AI and workflow automation to personalize student engagement and improve enrollment and retention. Founded in 2013, the company has a rewarding culture that promotes teamwork, growth, and features a pet-friendly office.
Build and maintain strong customer relationships through regular engagement and communication.
Drive account growth through renewals, upselling, and cross-selling while negotiating pricing and closing agreements.
Collaborate with internal teams to ensure customer satisfaction and monitor account health against defined targets.
Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity. We are an equal opportunity workplace committed to diversity, with offices in the US, UK, Europe, and India.
Communicate directly with client stakeholders and maintain fluency across US and International workstreams.
Review deliverables performing QA and deliver weekly synthesized pulse to the Account Director on KPIs and business objectives.
Serve as consistent connective presence across the account team, supporting deadline and priority management while keeping documentation updated.
Wheelhouse DMG is a digital marketing agency specializing in healthcare, medical device, and privacy-first brands for over a decade. They have a remote-first culture with a small, collaborative team.
Drive revenue growth through upselling and cross-selling within your account portfolio.
Build strong, long-term customer relationships to ensure retention and satisfaction.
Collaborate with internal teams to execute strategies for account expansion and churn prevention.
Dutchie is a comprehensive technology platform powering dispensary operations and providing safe access to cannabis. It powers thousands of dispensaries across 40+ markets in the US and Canada, backed by over $600M in funding and named a top innovative company.
Own the commercial relationship for a portfolio of high-value customers, acting as their trusted point of contact.
Build relationships with founders, executives, and finance leaders while identifying growth and retention opportunities.
Lead customer onboarding, quarterly business reviews, and capital conversations from discovery through execution.
This fintech organization provides financial products and services to businesses, helping them manage cash flow and access capital. They foster a remote, high-trust culture with significant autonomy and a collaborative, inclusive team environment.
Build trusted relationships with key accounts and serve as primary point of contact for a portfolio of clients.
Manage day-to-day client operations, coordinate program activities, and deliver quarterly business reviews with strategic recommendations.
Monitor client satisfaction, proactively resolve issues, and identify opportunities to expand customer value.
They are a mission-driven team transforming the healthcare industry through innovative, data-driven solutions that improve patient outcomes while reducing costs. The company is a rapidly growing organization committed to innovation and service excellence.
Manage relationships with fastest growing clients to drive renewals, expansion, and advocacy.
Create client deliverables like presentations and strategy recommendations for senior executives.
Develop strategic account plans and QBRs to ensure ROI and maintain strong retention rates.
ABC Fitness is the #1 software provider for fitness businesses worldwide, supporting 30K clubs and 40M members. The culture is values-focused with a growth mindset, emphasizing respect, trust, and belonging in an inclusive team environment.
Manage the full client lifecycle, including onboarding, training, renewals, and expansion.
Build strong relationships with healthcare clients through proactive support and value-focused engagement.
Drive subscription renewals, monitor customer health metrics, and identify growth opportunities.
The company provides innovative technology solutions for healthcare providers. It is a fast-growing international business with a collaborative and supportive team culture.
Manage the entire sales cycle for DACH accounts, including retention, expansion, upsell, and cross-sell.
Present Remote's suite of services to existing customers to drive upsell opportunities and build strategic partnerships.
Collaborate with cross-functional teams to ensure customer success and participate in retention initiatives.
Remote provides a global HR platform for compliantly hiring, paying, and managing international teams. The company has a fully remote, async culture with employees on six continents, emphasizing innovation and AI integration.
Act as primary client contact from campaign launch to completion, driving performance and revenue goals.
Own campaign optimization to maximize ROI and secure incremental spend, ensuring KPIs are met or exceeded.
Build and maintain deep client relationships, provide data-driven insights, and lead upsell and renewal strategies.
Ibotta is fundamentally changing how the world's leading advertisers think about performance marketing, making every purchase rewarding. The company embraces a team-based approach and has a growing revenue team driving efficient incrementality at scale.