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The Role:
- Manage a strategic portfolio of high-value business customers in a fully remote environment.
- Serve as the primary commercial contact and trusted advisor, ensuring customer success and growth.
Key Accountabilities:
- Onboard new customers, conduct quarterly business reviews, and manage capital conversations.
- Identify opportunities for account expansion, proactively address churn risks, and maintain CRM records.
- Collaborate with sales, customer success, underwriting, and product teams to drive results.
What You'll Bring:
- 3+ years of B2B account management experience in fintech, payments, or SaaS.
- Proven track record of growing and retaining high-value accounts, with strong consultative skills.
- Understanding of business financials and experience working with senior stakeholders.
Partner Company
This fintech organization provides financial products and services to businesses, helping them manage cash flow and access capital. They foster a remote, high-trust culture with significant autonomy and a collaborative, inclusive team environment.